I usually dont say anything but he has to get one.
First of all, wtf do you mean "inadequate"? If you dont like something about a vendor dont do biz plain and simple. You just joined in April you have only 2 posts probably crying about a 200 or 300 dollar order that you are not going to do anything but cry about because you didnt know how to use the stuff in the first place. These threads are for FEEDBACK on product not of your opinion of a vendor's behavior.
People actually think that this is a true retail store where they can complain to a manager and get somebody fired. We all behave inadequate, we are all criminals, so you need to check his criminal moral clause if there is any and if you dont like how he does his biz then do like your name, and skate the fuck on.
As for this vendor I recommend his services if you know what you are doing, he has minimum, if you dont like it dont buy. If you dont know what you are doing buy alot of different bins and start taking notes of what works and what doesnt, before you know it you will have a binlist of shit you know that works. Then you can complain
Now that I am done taking up for you Prim, get that dam site up and running I have shit I have to do