Geolocation Sales and Police Sabotage: Amazon as an accessory to Crime

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The long trial was supplemented with new details of the dubious activities of Life360.

A class-action lawsuit against Life360, which tracks the geolocation of family members, accuses the company of destroying evidence and obstructing police investigations into cases of illegal harassment. The lawsuit is aimed at a subsidiary of Life360, a manufacturer of Tile trackers.

The updated complaint identifies new plaintiffs, as well as claims from prosecutors and police that Life360 refused to cooperate with them in investigating incidents where Tile trackers were secretly installed in victims ' cars. Despite being aware that the company's product is being used by stalkers, the company has not created security features for 9 years, which, as it turned out, are easy to disable.

In addition, the lawsuit cites Amazon for allegedly collaborating with Life360 through the nationwide location tracking network Sidewalk Network, which expanded the capabilities of Tile trackers. Neither Life360 nor Amazon responded to requests for comment, and their attorneys also did not respond to the allegations in court.

In November 2018, the prosecutor's office said that Tile provided the court with incomplete and extremely limited information. Tile also refused to provide the police with the tracker's full location history, despite a court order.

In response to the ruling, Tile provided only the user ID and email address of the stalker, as well as the names and activation dates of trackers, but not the geolocation history. However, the alleged stalker was arrested in July 2018, but the case was only closed in May 2019 due to lack of evidence.

The plaintiffs also found numerous emails sent by Tile to the stalker between 2016 and 2017 that showed the location of the victims, but Tile did not provide these documents – the emails were obtained from the criminal's work email.

Additionally, the complaint mentions the stories of two new plaintiffs whose cars were equipped with hidden Tile trackers. One of the victims left her car in the parking lot, fleeing with family members, and the other was forced to dismantle the interior to find the device.

One of the new plaintiffs said that when she contacted Tile for help in March 2024, she was only able to contact the chatbot before a support representative called back and refused to deactivate the tracker.

In 2021, Life360 was suspected of selling children's geodata to third parties. As it turned out, the company is one of the largest providers of confidential information in the personal data market. According to informants, Life360 earned about $16 million in 2020 from selling user data to dozens of different companies. In addition, two former Life360 employees also told the organization about an additional source of income for the company.
 
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