i don't understand what the deal is.. i always get my stuff, even though the first two times it was held at custom. i do think that caliber is getting so many new customer that shipping is slowing down, but the stuff do get shipped and more than likely you will get your stuff unless there is a problem with custom. it would be nice if shipping is faster since sometimes business can't wait such long time, but also planning ahead and making sure that ordering supplies before running out will safe most people the trouble of staying out of work for days.. good luck and i recommend caliber %100..