Went to the exchanger - lost EVERYTHING. Scam on BestChange.

Jollier

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Just decided to exchange crypto for fiat (or vice versa), withdraw money from an account or transfer to relatives - and out of habit went to BestChange to choose an exchanger?
But what if this time you get screwed by scammers, and instead of helping, your review is simply hidden?
How does the scam on BestChange work.


We have all heard about bank fraudsters, calls from the security service, fake loans, fake operators who promise to save your money, but in fact simply steal it. It seems that such schemes mainly fall for older people, and if you are technologically savvy, you are definitely not at risk. But what if the trap looks like a modern, convenient service used by millions of people? Imagine you want to exchange cryptocurrency. You go to the well-known BestChange platform, choose a favorable rate, make a transaction and ...

The money disappears without a trace. The support team responds with boilerplate phrases, your review is hidden away, and now the scammers are told to name you, not those who stole your money. Unfortunately, for many, this is not a hypothetical scenario, but a reality. Despite the fact that the aggregator positions itself as a convenient service for finding trusted exchangers, in fact, it does not protect its users in any way. Moreover, it actively hides real reviews so that you do not have any doubts before the transaction.

According to AntiSwap investigations, only recorded cases of fraud on BestChange have already exceeded 1.2 billion rubles. You heard right, more than a billion of user money disappeared into the pockets of dubious exchangers that continue their activities under the protection of the platform. But how did it happen that a service that should help users find reliable exchangers actually works the other way around? Why, even if your crypto wallet is clean, can you still lose your money? Today you will learn how this scheme works, and most importantly, you will see real stories of people who were deceived by exchangers from BestChange.
And of course, I will tell you about those who were the first to declare war on these scammers. I am glad to see you in my cozy basement. Sorry, in the shelter. We pass, we look, but we do not touch anything.

Now let's figure out how BestChange works in general and why this service does not provide any security guarantees. At first glance, everything looks convenient. BestChange is an aggregator that collects exchangers and helps users find the best rates for exchanging cryptocurrency. That is, just a list of sites with current rates, where you can choose the appropriate option. Even I have used it many times, but that was before. Here is the key problem - BestChange does not bear any responsibility for what these exchangers do.

If one of them turns out to be a scammer, the platform simply washes its hands of it. Their logic is simple - we are just an information platform. Everything is written in small print in the rules of the site. All risks fall on you. That is, BestChange simply connects you to the exchanger and receives its commission from it. If the money disappears, if you are deceived, these are your problems. The most they will do is forward your complaint to the same exchanger that robbed you. And guess how it all ends.

That's right, nothing but lost money, ruined nerves and absolute impunity for scammers. One of the most interesting things on BestChange is the feedback system. Try it You can choose an exchanger for the direction you are interested in. Thousands of positive reviews and not a single negative one. Amazing, isn't it? But this is not because all the exchangers here are honest. BestChange simply allows the exchangers themselves to hide the negative. How does it work? The user leaves a complaint "I was deceived, my money was stolen."

The exchanger responds with something like "Your funds are safe - this is a standard AML check," after which the claim is automatically canceled. And what does BestChange do? It moves the complaint to the comments section. That's it, the review is no longer visible in the general list, which creates a false impression that the problems simply do not exist. In addition, BestChange simply hates it when the word "scam" is used in reviews. If it is present in a review, this word is hidden under asterisks so that what is unpleasant for Best is not indexed in search engines.

BestChange gets money from exchangers, not from users. If you remove scammers, if you allow honest reviews, if you stop solving problems with one click of a button, the business will collapse, or at least the earnings will be much less. Therefore, BestChange deliberately creates the illusion of security, forcing users to think that bad exchangers simply do not exist. But in fact, they do. And there are many of them.

But if BestChange turns a blind eye to the problems, Antiswap does the opposite. This video is based on the investigations of the Antiswap project, which has long declared war on AML fraud. Antiswap analyzes real reviews from victims every day, collects facts and publishes revelations of exchangers. BestChange and their exchangers felt untouchable for years until AntiSwap began to draw the attention of the entire crypto community to this problem. BestChange does not just turn a blind eye to fraud.

It created ideal conditions for scammers to work. Impunity, controlled reviews, lack of real checks - all this turns BestChange into a showcase, behind which there is no protection. Today we will analyze the main fraudulent schemes used by exchangers, hiding behind the platform. How does this scheme work? It's simple. You send your bitcoins or USDT to the exchanger, and after a while the security service reports that your funds have not passed the AML check, the operation is suspended.

In theory, AML, that is, Anti-Money Laundering, should protect users from criminal schemes. This is an analysis of the sources of funds received at the crypto address to prevent money laundering obtained illegally. That is, it is checked whether your funds have previously been involved in suspicious transactions. But in practice, this is just a convenient tool that allows exchangers to appropriate clients' money. Here is a real case for you. One of the clients decided to exchange a small amount of cryptocurrency through BestChange, transferred money to the exchanger and received nothing in return.

The exchanger stated that the client's cryptocurrency was suspicious and demanded a bunch of documents from him, supposedly for verification. The client was outraged. Why should he send his documents to some anonymous people who are afraid to even name their legal entity? And what did BestChange answer? It replied that the exchanger was doing everything correctly and transferred the financial claim to a neutral status. The client never received his money. The exchanger appropriated it under the guise of fighting crime. Someone will probably say, send the documents and the money will be returned, you have nothing to hide.

What are you afraid of? This is not true. At the time of the review, the user has not had his money returned for 7 months. He provided all the documents that were required of him, but did not receive his money. And he will not receive it, because BestChange does not oblige its exchangers to return money in such cases. And why? After all, you can just move the review to the comments section, it's in the bag. Someone will say to this, the clients themselves are to blame, they had dirty crypto. I suggest we look into this in more detail. What is considered dirty crypto? Usually people think that these are coins involved in the darknet, fraud or criminal schemes.

And if you have nothing to do with crime, then you are safe. But this is not true. Sometimes cryptocurrency gets the “high AML risk” label without your knowledge, simply because the service through which it once passed was sanctioned. Let me give you an example. A user decided to buy bitcoins in 2014 to sell them when they grow in price. He bought them on one of the exchangers with BestChange without any problems. Everything is legal, everything is transparent.

But years later, it turns out that the exchanger used the Garantex exchange for transactions, which a few years later fell under sanctions, and now all bitcoins ever sent from this exchange are considered dirt. Is the client to blame for this? Of course not. But now he is doomed to dance in front of the camera during the BestChange exchange and perhaps the money will not be returned to him. It comes to the point of absurdity, sometimes exchangers block the crypto that they themselves sold to the client in the past. Check your crypto before sending. This slogan will be hammered into your ears from all sides when you encounter a block.

In fact, this is another trick of scammers. Let's figure out how the most popular bot for AML checks works. You go to the bot, pay a couple of dollars and get a report. The crypto is clean, you can send. But when the money gets to the exchanger, there is a different report. The same transaction suddenly turns out to be high risk. What happened? It's simple. The bot has two modes. One, for regular users, where you will be shown a calming version of the report. The second, for exchangers, where risks suddenly appear that justify blocking and confiscating your funds.

As a result, you are sure that everything is in order, send money, and the exchanger, having received the supposedly real report, keeps it for itself. This is not a check, but a well-established scheme for confiscating crypto. But let's be honest. When we seriously discuss AML, dirt and other tricks of scammers, we automatically agree with their rules of the game. But the problem is that they have no rules. They even block the Monero cryptocurrency, which cannot have any AML, since its blockchain is completely anonymous.

They block pure cryptocurrency, without even bothering to come up with a reason for blocking. Just suspicious activity and that's it, go through the check, there is no way to 100% secure your exchange on BestChange. If the exchanger wants to block your money, it will do it. No one will stop it, on the contrary, BestChange will even help. We have already figured out how exactly exchangers on BestChange deceive customers.

But a logical question arises: why are they still working? Why are they afraid of exposure and do not shut down after the first scandal? One of the reasons is the patronage of BestChange. As we have already found out, the platform actively keeps silent about the negative, hides complaints, turns financial claims into comments. BestChange is directly interested in the exchangers continuing to work, because it receives a percentage from each transaction. In fact, every second exchange office on BestChange stole customers' money, but the platform does not consider this a reason to block them, it turns out to be a vicious circle, exchangers pretend that they work according to the law.

BestChange pretends that the exchanger is always right, customers believe in the BestChange brand and fall into the trap, as a result, the scammers remain unpunished, and the platform continues to earn. When users start to complain, exchangers use the standard excuse "We act according to the law, your money is dirty, we are obliged to check you." That is, they try to portray customers as criminals, and themselves as crime fighters.

Many people are embarrassed to argue. Someone is afraid that their cryptocurrency may really be dubious. Someone is afraid that they will be held accountable for crypto transactions. And scammers take advantage of this. But as soon as the victim shows firmness and threatens the police, the exchangers immediately change their tone. Let's resolve the issue peacefully. Why? Because in fact, they do not comply with any law. They know that if the case reaches the police, it will very quickly become clear that this is not AML, but ordinary fraud.

They play on the fear of users. 90% of people will not go to write statements. Who wants to show off cryptocurrency if the state doesn't like it too much anyway? This is exactly what many exchangers on BestChange use. However, not everything always goes according to plan. There is an interesting case on the Antiswap channel that clearly shows who many exchanger administrators really are. One user fell under a classic AML block. The money was stuck on the exchanger's side. The client was fed with promises and consideration of the application.

They demanded additional documents, endlessly delaying the process. But instead of waiting for the weather to change, this person decided to take matters into his own hands. He conducted his own investigation and anonymized the owner of the exchanger. After that, the situation changed instantly. As soon as he sent the owner's personal data to the chat, the exchanger lost the desire to continue the AML check. The money was immediately returned, without unnecessary questions.

And let's count all this in one integration, otherwise a mention of a separate project for 10 seconds, and you already write that there are 10 ads in the video. So, let's get back to our topic. How can we draw a conclusion? AML is a pressure tool, not a real check. And as soon as scammers fear for their personal safety, they reverse gear. But if you are not afraid and go all the way, you can see how unreliable this whole rotten system is. It would seem that even government agencies have paid attention to the problem.

Roskomnadzor repeatedly blocked Best Change in the Russian Federation in 2017, 2019, 2020 and 2025. But each time they managed to get away with it and the blocking was removed. Apparently, someone at the top does not benefit from losing such a profitable trough. The platform continues to operate, and the scammers continue their business. Conclusion. Exchangers on BestChange are not afraid of anything. They know that the platform protects them.

They know that victims in most cases will not go to the police. Even the state, for some reason, turns a blind eye to this whole scam. And as long as this scheme brings them profit, they will not stop. After all these stories, a logical question arises - how can an ordinary person protect themselves? Is it possible to exchange cryptocurrency without risk, or is it now impossible to trust anyone at all? There are a couple of simple tips that will help you not to lose your money. Honest exchanger aggregators appear on the market that want to change the rules of the game.

One example is AntiSwap. This is an anti-monitoring service that has declared war on AML scam. Real reviews are not deleted on AntiSwap. In addition, the project team checks reviews of exchangers with BestChange every day and issues a scam status to those who are noticed in AML blocking of clients' funds. You will not have to look for reviews for a long time on the reason for the transfer of scam exchangers. On Antiswap, they are displayed first and are highlighted visually. Some exchangers on Antiswap directly state that they will not block your cryptocurrency for AML.

They are highlighted with an asterisk on the website. In addition, all of them have made a security deposit so that in case of problems with the exchanger, the project team can compensate your losses. Before transferring money to an exchanger, look for reviews about it on independent Internet resources. If you find complaints about freezing funds, long checks and ignoring users, stay away from such an exchanger. Even if the exchanger seems normal, never send them a large sum of money at once. Split the exchange into several parts, so you will definitely not lose everything at once.

The conclusion of this investigation is simple and bitterly ironic. BestChange, which many considered a reliable assistant, in fact became an accomplice of scammers. Instead of a filter - a leaky sieve, through which more than a billion rubles were stolen, and this figure is growing every day. Do not let your funds add to this statistic. Be vigilant and do not trust Blind-aggregator without a reputation. All these stories are far from isolated cases.

Stay away from crime, and I'm leaving. I'm leaving beautifully.
 
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