Ozon: during the year, scammers managed to steal money from only 2% of zoomers

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Over the past year, fraudsters have fraudulently stolen money from only 2% of Russians aged 14 to 24 years. At the same time, more than half of zoomers (57%) immediately realized that they were communicating with scammers. Another 13% guessed this during the conversation, and 28% have never encountered social engineers. Zoomers rate their level of financial literacy highly, but they don't recognize new deception schemes very well. Men between the ages of 14 and 24 are more trusting than women and are more likely to fall for the tricks of scammers, according to the results of the Ozon study.

How much and how do social engineers steal from zoomers

Only two attempts to steal money out of a hundred were successful. In a third of these cases (36%), fraudsters managed to steal up to 5,000 rubles, and in another 15%, they managed to get an amount from 5,000 to 10,000 rubles. Social engineers were able to steal from 10,000 to 20,000 rubles from every fifth respondent in this group (20%). 16% of respondents lost more than 20,000 rubles or less than 50,000 rubles, 3% of zoomers lost more than 50,000 rubles, and every tenth respondent (10%) lost more than 100,000 rubles.

At the same time, more often scammers managed to steal larger amounts from men. 39% of men aged 14 to 24 who were victims of social engineers, the latter stole from 10,000 to 50,000 rubles (31% for women), and every fifth man in this group transferred more than 100,000 rubles to fraudsters (among the female respondents, no one reported theft for this amount).

Zoomers do not have enough knowledge about new tricks and tricks of scammers

Only a third of zoomers will be suspicious of the offer to open a deposit at 35% per annum. It was considered potentially fraudulent by 40% of women surveyed and only 14% of men. It is interesting to note that male respondents do not see a big difference between an unrealistic offer for a contribution at 35% per annum and really existing ones on the market.

Respondents least of all trust ads about earning money on the Internet. For example, offers to register on a part-time job site where you must first enter your bank card details to receive money. It was considered potentially fraudulent by more than half (52%) of respondents (76% of women and 27% of men).

Fraudulent schemes: men are more trusting than women and more likely to fall for tricks

Respondents also don't trust questionable ads about summer part-time work, which are similar to fraudulent schemes with writing paid reviews, and where you also need to enter your bank card details. Such proposals will arouse suspicion among 55% of respondents (76% of women and 33% of men). Only 19% of men and 10% of women will ask a potential employer for copies of documents to make sure that the company really exists and legally operates.

A third of the men surveyed (30%) will not hesitate to click on a link from a stranger who writes to them on social networks and offers to buy the product they need on the page of their online store. Among women, only 4% of respondents will do the same. At the same time, only a quarter of men (25%) will check the link (45% of women will do this), and another 23% of men will not respond to the offer in any way (42% of women). One in four men (23%) will click on a link without a doubt if they think it leads to a well-known marketplace. Among women, only 9% of respondents will do so.

If you receive a voice message from a friend asking you to transfer money because of problems, a third of respondents (30%) will immediately decide that they are dealing with scammers. Another 17% will not hesitate to transfer money if they recognize the voice of a loved one. At the same time, only 4% of women are ready to make a transfer immediately without additional verification, compared to 30% of men. Half of the surveyed women (51%) and a quarter of men (24%) will try to call their relatives and friends to find out more about what happened.

Women will also be very suspicious of a message from a friend asking them to vote for her in the contest by clicking on an unknown link. Three out of four (74%) call and specify details before clicking on the link, compared to 46% of men. At the same time, every tenth woman (10%) and every fifth man (21%) will click on the link without the slightest doubt.

They don't recognize fraudulent schemes very well, but they rate their level of financial literacy highly

A third of zoomers (31%) consider their level of financial literacy to be high and rate their own knowledge at 7-8 points out of 10. At the same time, a quarter of zoomers (26%) called their knowledge excellent (9-10 points out of 10). Men (36%) are more likely to respond in this way, and women (16%) are less likely to respond in this way.

At the same time, zoomers trust strangers. Slightly less than half of the respondents (44%) rated their level of trustfulness as high (7-8 points out of 10) or very high (9-10 points out of 10). Men are twice as likely (58%) to rate their level of trust as high or very high as women (30%).

Methodology: The survey was conducted among 1,500 Russian residents aged 14 to 24 using online questionnaires in March-April 2024. The survey was conducted all over Russia, and men and women are equally represented in the sample.
 
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