Brother
Professional
- Messages
- 2,590
- Reaction score
- 539
- Points
- 113
The management claimed that the October incident was local, but now new details are emerging…
Major mortgage company Mr Cooper has admitted that the personal data of almost 15 million people was stolen as a result of hacking into its computer systems in October this year. The stolen information includes names, addresses, phone numbers, social security numbers, dates of birth, and bank details of customers.
Initially, the company stated that the incident was local in nature and did not affect the personal information of borrowers. However, on December 15, representatives reported that the scale of the leak was more serious. The incident occurred between October 30 and November 1.
Among the victims are people whose mortgages were previously serviced by Mr Cooper, as well as its subsidiaries Nationstar Mortgage, Centex Home Equity and other partner services. Also on the list are those who have previously applied for a mortgage with these companies.
While there is no evidence yet that the stolen information was used for fraudulent purposes, Mr Cooper will closely monitor posts on shady forums. All those affected will receive a subscription for 24 months of free monitoring of credit accounts.
Mr Cooper will also increase the costs associated with the investigation and protection of clients-now allocated $ 25 million instead of the previously planned $ 10 million.
The company's CEO, Jay Bray, issued a formal apology for the inconvenience caused and assured that personal data security is one of their top priorities.
Mr Cooper also filed an updated report with the US Securities and Exchange Commission, in which it stated that it had increased the cost of fixing the consequences of hacking.
The investigation of the incident and legal proceedings in connection with it are continuing. Mr Cooper is based in Texas and was formerly known as Nationstar. It is one of the largest mortgage lenders in the United States.
Major mortgage company Mr Cooper has admitted that the personal data of almost 15 million people was stolen as a result of hacking into its computer systems in October this year. The stolen information includes names, addresses, phone numbers, social security numbers, dates of birth, and bank details of customers.
Initially, the company stated that the incident was local in nature and did not affect the personal information of borrowers. However, on December 15, representatives reported that the scale of the leak was more serious. The incident occurred between October 30 and November 1.
Among the victims are people whose mortgages were previously serviced by Mr Cooper, as well as its subsidiaries Nationstar Mortgage, Centex Home Equity and other partner services. Also on the list are those who have previously applied for a mortgage with these companies.
While there is no evidence yet that the stolen information was used for fraudulent purposes, Mr Cooper will closely monitor posts on shady forums. All those affected will receive a subscription for 24 months of free monitoring of credit accounts.
Mr Cooper will also increase the costs associated with the investigation and protection of clients-now allocated $ 25 million instead of the previously planned $ 10 million.
The company's CEO, Jay Bray, issued a formal apology for the inconvenience caused and assured that personal data security is one of their top priorities.
Mr Cooper also filed an updated report with the US Securities and Exchange Commission, in which it stated that it had increased the cost of fixing the consequences of hacking.
The investigation of the incident and legal proceedings in connection with it are continuing. Mr Cooper is based in Texas and was formerly known as Nationstar. It is one of the largest mortgage lenders in the United States.
