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Google fixed the problem, but many people felt the consequences.
Google has apologized for a glitch that left many Windows users unable to find or save their passwords in the Chrome browser. The issue, which occurred on July 24 and lasted almost 18 hours before being resolved on July 25, was related to "a change in product behavior without proper feature protection."
This glitch affected Chrome browser users around the world, leaving them without access to their already saved passwords in the Chrome password manager. New passwords were also not saved and were unavailable to users. Google clarified that the problem only affected the M127 version of the Chrome browser on the Windows platform.
It is difficult to determine the exact number of affected users, but given that Chrome has more than 3 billion users, most of whom use Windows, we can assume a significant number of victims. Google said the configuration changes affected 25% of users, which is about 750 million people. Of these, about 2% experienced a password manager issue, which is approximately 15 million users.
A temporary solution to the problem was offered in the form of launching the Chrome browser using the command line "—enable-features=SkipUndecryptablePasswords", which was inconvenient for most users. The full fix, which is now available, only requires a restart of the Chrome browser. Google thanked users for their patience and apologized for any inconvenience caused. If you encounter additional problems, Google recommends contacting Google Workspace support.
Source
Google has apologized for a glitch that left many Windows users unable to find or save their passwords in the Chrome browser. The issue, which occurred on July 24 and lasted almost 18 hours before being resolved on July 25, was related to "a change in product behavior without proper feature protection."
This glitch affected Chrome browser users around the world, leaving them without access to their already saved passwords in the Chrome password manager. New passwords were also not saved and were unavailable to users. Google clarified that the problem only affected the M127 version of the Chrome browser on the Windows platform.
It is difficult to determine the exact number of affected users, but given that Chrome has more than 3 billion users, most of whom use Windows, we can assume a significant number of victims. Google said the configuration changes affected 25% of users, which is about 750 million people. Of these, about 2% experienced a password manager issue, which is approximately 15 million users.
A temporary solution to the problem was offered in the form of launching the Chrome browser using the command line "—enable-features=SkipUndecryptablePasswords", which was inconvenient for most users. The full fix, which is now available, only requires a restart of the Chrome browser. Google thanked users for their patience and apologized for any inconvenience caused. If you encounter additional problems, Google recommends contacting Google Workspace support.
Source
