How to protect your child from phone scammers

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What you need to know about the new threat
Telephone scammers, by influencing children, obtain parents' money and valuable family items.
1. First, they ask the child for information about their family: place of residence, where the parents work, information about real estate, or they gain access to their State Services account.
2. Then they scare the child: they tell him that the parents are under investigation, are suspected in financing criminals or got caught into an unpleasant situation.
3. After which the courier arrives and takes the money and valuables.

What do scammers force children to do?​

  • turn on your mobile phone camera to conduct a "remote search"
  • Log into your bank account from your family computer or laptop
  • name the codes and passwords that he knows, or ask to see the passwords saved on the device
  • They suggest following a link and downloading a special program to your computer or laptop
  • open boxes, cabinets or safes where money, documents or valuables are kept
  • find out what time the child will be home alone
  • They make the child promise to keep the conversation a secret, otherwise he will harm the parents

How to protect a child​

  • Be sure to warn your child that this method of deception exists.
  • Explain that you can only answer phone calls if the number is listed in the phone book.
  • If scammers have managed to deceive you, for example, by calling you through a messenger using a government agency avatar, you should explain to your child how to act in such a situation without intimidating them.
  • Tell them that if they receive any suspicious calls, they should call you immediately.
  • Come up with a secret code word that only you and your child will know; it will become your protection in any suspicious situations.
  • Teach your child not to share codes from SMS.
  • Create a trusting atmosphere. It's important for your child to feel they can approach you with any question without fear of judgment.
  • Explain that government agencies do not blackmail children, and that there are no "couriers" from the police, prosecutors, or banks — they are scammers!
  • Explain to your child that official organizations do not ask to hand over money and valuables to couriers, and do not involve children in investigations.
  • Your cards and online banking are yours alone — don't let children use them, don't share your passwords with them, and set boundaries.
  • Print out a reminder for children. Discuss all the points and hang it in a place where your child can see it.

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