Lord777
Professional
- Messages
- 2,579
- Reaction score
- 1,513
- Points
- 113
First, make sure it's not you who are heating up the atmosphere. In this case, the interlocutor has no options, he is included in the "attack-reflection" game. But if you're calm and your opponent is annoyed, here are 3 ways to defuse the situation.
⠀
? Do not take on a personal account
The emotion of another person is always about him, not about you. If you remember this, then you can not only think sensibly next to the stimulus, but also understand it. Or maybe regret it. Perhaps something happened to him, or he is not feeling well, there may be other objective reasons for his agitated state. And the fact that he splashes out emotions on you is essentially a cry for help.
⠀
? Be calm and help
This point is a continuation of the previous one. If we are not talking about the usual rudeness, then listen to the essence of emotions and calmly offer to help, or figure it out - depending on the context. Such a move will give you a big head start: as soon as you turn the focus from self-defense to calmness and extend your hand to him, you will instantly become the master of the situation.
⠀
? Clarify the situation
You may be the cause of the irritation. Remember that people are projecting on us the darkness of everything that we do not even know about. A person can misunderstand you and cheat himself. Ask yourself the question: “Did I explain my position correctly? Could he have misunderstood me? " If you feel that the situation allows, find out from the interlocutor.
⠀
The key here is to stay calm and try to imagine yourself in the place of the interlocutor. Hard. But it is this approach that allows you to become a master of communication with people, makes them listen to you.
⠀
? Do not take on a personal account
The emotion of another person is always about him, not about you. If you remember this, then you can not only think sensibly next to the stimulus, but also understand it. Or maybe regret it. Perhaps something happened to him, or he is not feeling well, there may be other objective reasons for his agitated state. And the fact that he splashes out emotions on you is essentially a cry for help.
⠀
? Be calm and help
This point is a continuation of the previous one. If we are not talking about the usual rudeness, then listen to the essence of emotions and calmly offer to help, or figure it out - depending on the context. Such a move will give you a big head start: as soon as you turn the focus from self-defense to calmness and extend your hand to him, you will instantly become the master of the situation.
⠀
? Clarify the situation
You may be the cause of the irritation. Remember that people are projecting on us the darkness of everything that we do not even know about. A person can misunderstand you and cheat himself. Ask yourself the question: “Did I explain my position correctly? Could he have misunderstood me? " If you feel that the situation allows, find out from the interlocutor.
⠀
The key here is to stay calm and try to imagine yourself in the place of the interlocutor. Hard. But it is this approach that allows you to become a master of communication with people, makes them listen to you.
