Refund
Refund types:
The main reasons for refunds:
Fake
I consider this reason to be the most profitable, since such disputes proceed faster than others and in the case of the right approach to the right product, we always get back the entire cost. The main thing that needs to be done is to find a deliberately fake suitable product, of which there are a bunch of them. It should be supposedly a branded item. Most often, the Chinese gloss over product logos in photographs, but send them with them.
It is very important to look at the reviews with photos, from here we will find out that the goods will come with the logo. However, there may be a logo in the pictures, but a product with a different logo will come, this is also only in our hands, and you can also learn about this from the reviews. The dispute should be focused on the fact that the logo of the goods that came to you differs from the declared one, that you are afraid that it is a fake and that you are very upset, and also refer to the rules prohibiting the sale of fakes (which is why the real logo is sold and masked). Thus, you can get it for free from a video card to cowards.
Let's summarize the reasons for the refund:
Description mismatch
Due to the discrepancy between the description, it is almost impossible to achieve a full refund, unless this discrepancy is interpreted as a fake (see above). The main refund range is 50-80% of the cost.
One of the most common products for this reason will be power cans; they often lie about their real capacity, which can be checked using a special tester. You can also dispute the technical characteristics of various devices by digging into their properties. I also advise you to pay great attention to discrepancies in the description, each of which should be interpreted in your favor, since the Ali rules prohibit misleading the buyer (this can also be referred to).
For example, the description says "tea" and the title says "coffee". Tea arrives, we take a picture of it and screen the inscription "coffee", we argue (and vice versa). Or the name says only "RED" pants, and when buying you can choose blue / yellow / green / red, respectively, by ordering any other than red, you can get up to 80% of their value. This, as you understand, is not all possible reasons, but knowing the basic principle, you can return a lot of goods without any problems.
Let's summarize the reasons for the refund:
Tracker
I must say right away that I do not seriously consider this method, since it does not justify hemorrhoids with benefits (rarely more than $ 3).
The essence of this method is that sold in order to save money gives us an invalid track number, or a track number that tracks the parcel only in China. The plus is that it is impossible to prove the receipt of the goods by the buyer. The downside is that you need to open a dispute (the goods did not arrive) only a few days before the expiration of the buyer's protection period, therefore you need to wait a lot and keep a record of deadlines so as not to forget.
In general, only numeric tracks are not valid (except for ePacket).
This method will probably be just a nice bonus if you have found an inexpensive Ali niche for yourself.
Let's summarize the reasons for the refund:
Examples of dispute registration
Fake
The item that I received do not match description and original. I'm very upset and I'm counting on a refund because rules forbid misleading consumers. I think that it is fake, because I see no other reason to publish a photo with another logo.
Description mismatch
The product that was delivered to me, does not correspond to the description. The declared capacity is three times higher than the real one. I'm counting on a refund, because the rules of aliexpress prohibit misleading shoppers.
Important
There are several things you need to know about this topic. First, every significant order should be placed from a new account, or from an account that has no active orders.
Second, to create an account, you do not need to confirm it by mail, this greatly simplifies our hard work.
Third, it is worth creating a table in Excel so as not to confuse accounts and dates.
Fourth, know that at the time of placing an order, a full snapshot of the product page is saved, so do not worry if the sold item changes something later, you need to argue based on this saved snapshot, it is available through the "my orders" section.
Fifth, there is a refunders database between the sellers, in which you can find yourself, and then some of the sellers will refuse to send you an order.
In this case, you need:
Refund types:
- full refund - full;
- portal refund - partial (at least from 50%, there is no point below).
The main reasons for refunds:
- counterfeit (most profitable);
- inconsistency with the description;
- untraceable package.
Fake
I consider this reason to be the most profitable, since such disputes proceed faster than others and in the case of the right approach to the right product, we always get back the entire cost. The main thing that needs to be done is to find a deliberately fake suitable product, of which there are a bunch of them. It should be supposedly a branded item. Most often, the Chinese gloss over product logos in photographs, but send them with them.
It is very important to look at the reviews with photos, from here we will find out that the goods will come with the logo. However, there may be a logo in the pictures, but a product with a different logo will come, this is also only in our hands, and you can also learn about this from the reviews. The dispute should be focused on the fact that the logo of the goods that came to you differs from the declared one, that you are afraid that it is a fake and that you are very upset, and also refer to the rules prohibiting the sale of fakes (which is why the real logo is sold and masked). Thus, you can get it for free from a video card to cowards.
Let's summarize the reasons for the refund:
- it was without a logo, it came with it;
- it was with the logo, it came without it;
- there was one logo, another came.
Description mismatch
Due to the discrepancy between the description, it is almost impossible to achieve a full refund, unless this discrepancy is interpreted as a fake (see above). The main refund range is 50-80% of the cost.
One of the most common products for this reason will be power cans; they often lie about their real capacity, which can be checked using a special tester. You can also dispute the technical characteristics of various devices by digging into their properties. I also advise you to pay great attention to discrepancies in the description, each of which should be interpreted in your favor, since the Ali rules prohibit misleading the buyer (this can also be referred to).
For example, the description says "tea" and the title says "coffee". Tea arrives, we take a picture of it and screen the inscription "coffee", we argue (and vice versa). Or the name says only "RED" pants, and when buying you can choose blue / yellow / green / red, respectively, by ordering any other than red, you can get up to 80% of their value. This, as you understand, is not all possible reasons, but knowing the basic principle, you can return a lot of goods without any problems.
Let's summarize the reasons for the refund:
- discrepancy in the description;
- incorrect characteristics of any kind;
- or simply a mismatch in the description.
Tracker
I must say right away that I do not seriously consider this method, since it does not justify hemorrhoids with benefits (rarely more than $ 3).
The essence of this method is that sold in order to save money gives us an invalid track number, or a track number that tracks the parcel only in China. The plus is that it is impossible to prove the receipt of the goods by the buyer. The downside is that you need to open a dispute (the goods did not arrive) only a few days before the expiration of the buyer's protection period, therefore you need to wait a lot and keep a record of deadlines so as not to forget.
In general, only numeric tracks are not valid (except for ePacket).
This method will probably be just a nice bonus if you have found an inexpensive Ali niche for yourself.
Let's summarize the reasons for the refund:
- tracking only in China;
- not a valid (alien) track number.
Examples of dispute registration
Fake
![kak-besplatno-pokupat-na-aliexpress-300x300.jpg](https://incashwetrust.biz/wp-content/uploads/2017/04/kak-besplatno-pokupat-na-aliexpress-300x300.jpg)
![kak-besplatno-pokupat-na-aliexpress1-300x127.jpg](https://incashwetrust.biz/wp-content/uploads/2017/04/kak-besplatno-pokupat-na-aliexpress1-300x127.jpg)
The item that I received do not match description and original. I'm very upset and I'm counting on a refund because rules forbid misleading consumers. I think that it is fake, because I see no other reason to publish a photo with another logo.
Description mismatch
![kak-besplatno-pokupat-na-aliexpress2-300x123.jpg](https://incashwetrust.biz/wp-content/uploads/2017/04/kak-besplatno-pokupat-na-aliexpress2-300x123.jpg)
![kak-besplatno-pokupat-na-aliexpress3-300x225.jpg](https://incashwetrust.biz/wp-content/uploads/2017/04/kak-besplatno-pokupat-na-aliexpress3-300x225.jpg)
The product that was delivered to me, does not correspond to the description. The declared capacity is three times higher than the real one. I'm counting on a refund, because the rules of aliexpress prohibit misleading shoppers.
Important
There are several things you need to know about this topic. First, every significant order should be placed from a new account, or from an account that has no active orders.
Second, to create an account, you do not need to confirm it by mail, this greatly simplifies our hard work.
Third, it is worth creating a table in Excel so as not to confuse accounts and dates.
Fourth, know that at the time of placing an order, a full snapshot of the product page is saved, so do not worry if the sold item changes something later, you need to argue based on this saved snapshot, it is available through the "my orders" section.
Fifth, there is a refunders database between the sellers, in which you can find yourself, and then some of the sellers will refuse to send you an order.
In this case, you need:
- change qiwi wallet;
- do not indicate the street, apartment and house (let them just send them to the post office);
- change the spelling of the full name (for example Andreev Andrey Andreevich - Andreef Andreay Andreevih), although it looks pathetic, the main thing is that the postman understands.