This is a good card store. It's been operating for a long time and has no unresolved complaints. Please contact customer support to resolve the issue. For example, provide the TXID of the payment to their account details.
Same thing here, deposited $13 over ltc they said "we only received 9.30" or smt like that which means that my money is gone, real question is in what world do gas and gateway fees for ltc are $4?