Content:
Introduction
When a new card is issued, the bank blocks transactions with it in order to prevent its use by third parties in case the card suddenly falls into their possession, and not into the hands of the direct owner. Therefore, you cannot immediately start using the card, you first have to activate it or remove banking restrictions.
There are several ways to activate a bank card:
How to activate the card?
In order to remove the restriction on transactions using a new card received by the client in an envelope, you will need to carefully open the envelope (using special lines), unfold it and find a PIN code on it (usually 4 digits).
The personal identification code of the card does not always come with it, in some banks (especially when the card is delivered by courier or by mail) only the card comes, and the code itself is sent by SMS during the activation process.
The PIN code cannot be shown or transferred to third parties, including bank employees (please note that many inform the bank employees when receiving the card in order to activate it at the branch ATM), otherwise they will be able to use the funds on the card. In case of disclosure of this information, you must immediately change the PIN code at the ATM or at the bank branch (if possible).
Further, the client will need to use any of the ways to activate a bank card:
At an ATM (if the cardholder is not sure of his actions, then you can choose an ATM located inside the branch of the bank that issued the card, and if you have any problems, contact the consultants);
At the bank office (you need to enter the PIN code at the terminal, and the cashier will tell you the sequence of actions);
With the help of the support service (the hotline phone number can usually be found on the card itself, in the agreement and on the bank's website). The operator needs to tell the card number (all 16 digits or the last 4), the full name and the client's code word, which he indicated when drawing up the contract for the card (for example, the mother's maiden name). We remind you that you cannot name your PIN.
Using an automated voice messaging service. By dialing the number of the automated voice service (to go to the bank card activation menu, you will be asked to press a certain number on the phone), you must follow the instructions.
On the bank's website. Some banks offer to activate the card directly on the website - its owner enters the card number, its expiration date and subsequently receives an SMS message with a personal identification code (see the article on activating the Tinkoff card).
Secrets of the first use of a card at an ATM
To work with an ATM to activate a plastic card was successful, pay attention to the following recommendations.
First, observe other users of the ATM (the card is inserted with a magnetic stripe downward or with a chip - upward and "away from you"), carefully study all the prompts on the screen and in the first operation after entering the PIN code, make a request for the account balance, and not direct cash withdrawal ( which probably don't exist yet).
Features of activating a card received by mail
Allows you to conclude an agreement by exchanging documents using any type of communication (postal, telegraph, telephone, teletype, electronic). Therefore, the bank card can be handed over to the client by mail together with the contract and other documents (memo, tariffs and conditions, etc.). After that, the client fills out the contract and sends it to the bank's address.
Activation of the card in this case is the acceptance by the client of the terms of the agreement on the card with all the "ensuing consequences" (joke, but the owners of credit cards must use them very carefully and avoid delays).
- Introduction
- How to activate the card?
- Secrets of the first use of a card at an ATM
- Features of activating a card received by mail
Introduction
When a new card is issued, the bank blocks transactions with it in order to prevent its use by third parties in case the card suddenly falls into their possession, and not into the hands of the direct owner. Therefore, you cannot immediately start using the card, you first have to activate it or remove banking restrictions.
There are several ways to activate a bank card:
- at a bank branch (a passport and the card itself are required);
- at an ATM (you need to enter your personal PIN code);
- using a 24-hour support service (you will need to provide your card number and some personal data);
- using an automated voice messaging service;
- on the bank's website.
How to activate the card?
In order to remove the restriction on transactions using a new card received by the client in an envelope, you will need to carefully open the envelope (using special lines), unfold it and find a PIN code on it (usually 4 digits).
The personal identification code of the card does not always come with it, in some banks (especially when the card is delivered by courier or by mail) only the card comes, and the code itself is sent by SMS during the activation process.
The PIN code cannot be shown or transferred to third parties, including bank employees (please note that many inform the bank employees when receiving the card in order to activate it at the branch ATM), otherwise they will be able to use the funds on the card. In case of disclosure of this information, you must immediately change the PIN code at the ATM or at the bank branch (if possible).
Further, the client will need to use any of the ways to activate a bank card:
At an ATM (if the cardholder is not sure of his actions, then you can choose an ATM located inside the branch of the bank that issued the card, and if you have any problems, contact the consultants);
At the bank office (you need to enter the PIN code at the terminal, and the cashier will tell you the sequence of actions);
With the help of the support service (the hotline phone number can usually be found on the card itself, in the agreement and on the bank's website). The operator needs to tell the card number (all 16 digits or the last 4), the full name and the client's code word, which he indicated when drawing up the contract for the card (for example, the mother's maiden name). We remind you that you cannot name your PIN.
Using an automated voice messaging service. By dialing the number of the automated voice service (to go to the bank card activation menu, you will be asked to press a certain number on the phone), you must follow the instructions.
On the bank's website. Some banks offer to activate the card directly on the website - its owner enters the card number, its expiration date and subsequently receives an SMS message with a personal identification code (see the article on activating the Tinkoff card).
Secrets of the first use of a card at an ATM
To work with an ATM to activate a plastic card was successful, pay attention to the following recommendations.
First, observe other users of the ATM (the card is inserted with a magnetic stripe downward or with a chip - upward and "away from you"), carefully study all the prompts on the screen and in the first operation after entering the PIN code, make a request for the account balance, and not direct cash withdrawal ( which probably don't exist yet).
Features of activating a card received by mail
Allows you to conclude an agreement by exchanging documents using any type of communication (postal, telegraph, telephone, teletype, electronic). Therefore, the bank card can be handed over to the client by mail together with the contract and other documents (memo, tariffs and conditions, etc.). After that, the client fills out the contract and sends it to the bank's address.
Activation of the card in this case is the acceptance by the client of the terms of the agreement on the card with all the "ensuing consequences" (joke, but the owners of credit cards must use them very carefully and avoid delays).
