Carding
Professional
- Messages
- 2,870
- Reaction score
- 2,511
- Points
- 113
A journalist from the British edition of The Guardian, who moved to live in London from the United States, was surprised at the sluggishness of the local banking system after a thousand pounds sterling was stolen from his account. Miles Brignall opened an account with Barclays shortly after moving in, but scammers managed to steal funds from his account before he received the card in the mail.
Brinal clarifies that the scammers withdrew money in five transactions from ATMs on the other side of London. At that moment, the journalist was in Edinburgh, Scotland and at first did not pay attention to the alerts from the bank. The situation began to disturb him after an unknown person opened another account in his name at Barclays, as well as at a bank in the United States.
“After several weeks of waiting, someone from Barclays' anti-fraud department finally decided that the bank would not refund me. The bank employee who contacted me wrote that he could not establish the exact circumstances of the theft of money, and therefore rejected my complaint, ”Brinell wrote, adding that the appeal to the Financial Ombudsman Service also did not lead to anything.
In this regard, even despite the insignificance of the stolen amount, the journalist considered the actions of financial structures stupid. Most of all, he was outraged that the bank actually called him a fraudster. At the same time, Barclays refused to provide access to surveillance cameras in premises with ATMs, in which funds were withdrawn from the journalist's card.
“The most likely explanation seems to me to be the scenario of the theft of the card and pin code. Having both of them, the account could, of course, be devastated, ”concluded the journalist.
After lengthy proceedings that stretched for about nine months, Brinell still managed to return the money and even received a complimentary 200 pounds sterling from above for the inconvenience caused.
Brinal clarifies that the scammers withdrew money in five transactions from ATMs on the other side of London. At that moment, the journalist was in Edinburgh, Scotland and at first did not pay attention to the alerts from the bank. The situation began to disturb him after an unknown person opened another account in his name at Barclays, as well as at a bank in the United States.
“After several weeks of waiting, someone from Barclays' anti-fraud department finally decided that the bank would not refund me. The bank employee who contacted me wrote that he could not establish the exact circumstances of the theft of money, and therefore rejected my complaint, ”Brinell wrote, adding that the appeal to the Financial Ombudsman Service also did not lead to anything.
In this regard, even despite the insignificance of the stolen amount, the journalist considered the actions of financial structures stupid. Most of all, he was outraged that the bank actually called him a fraudster. At the same time, Barclays refused to provide access to surveillance cameras in premises with ATMs, in which funds were withdrawn from the journalist's card.
“The most likely explanation seems to me to be the scenario of the theft of the card and pin code. Having both of them, the account could, of course, be devastated, ”concluded the journalist.
After lengthy proceedings that stretched for about nine months, Brinell still managed to return the money and even received a complimentary 200 pounds sterling from above for the inconvenience caused.
