When we are told what we did wrong, it is unpleasant. And we, in turn, criticize someone and understand that we will receive a protest in response, or even a conflict. But you can do this in such a way that the interlocutor is not offended. Take note of the rules of constructive criticism:
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1. Criticize from rest
If you are annoyed or upset, a person will not hear any constructiveness - emotions will drown out even your most adequate statement.
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2. Start with praise
After an encouraging remark, the other person will relax and take your criticism as an addition to the fact that he is generally doing well.
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3. Use neutral words
Not “this is wrong”, “it is necessary to fix it”, but “I would do it like this”, “let's think about how it can be done”.
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4. Evaluate the work, not the person
Not "you are inattentive", "well, you are as always", but "there is incorrect data in the document."
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5. Don't compare with others
And if there is such a need, then present it as a useful experience. For example: not “Nikolay, unlike you, coped with this project once or twice!”, But “You know, before this project was led by Nikolay, look at his work? I am sure you will find something useful there and it will be easier for you to understand."
⠀
1. Criticize from rest
If you are annoyed or upset, a person will not hear any constructiveness - emotions will drown out even your most adequate statement.
⠀
2. Start with praise
After an encouraging remark, the other person will relax and take your criticism as an addition to the fact that he is generally doing well.
⠀
3. Use neutral words
Not “this is wrong”, “it is necessary to fix it”, but “I would do it like this”, “let's think about how it can be done”.
⠀
4. Evaluate the work, not the person
Not "you are inattentive", "well, you are as always", but "there is incorrect data in the document."
⠀
5. Don't compare with others
And if there is such a need, then present it as a useful experience. For example: not “Nikolay, unlike you, coped with this project once or twice!”, But “You know, before this project was led by Nikolay, look at his work? I am sure you will find something useful there and it will be easier for you to understand."