Even if there is a charge back on his travel agent account which could take months, he just loses his account. I assume he makes a new account and back to business. So the fraud is with his account not the end user of the hotel room which makes it safe for the customer.
This is my take on it, I am sure FullHouse will chime in soon and let you know.
This is my take on it, I am sure FullHouse will chime in soon and let you know.