How to remove negative feedback.

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Most of you know that on auction Ebay there is rating system. After the end of selling lot seller and customer change feedbacks. If all was successful each other leaves positive feedback. If somebody wasn’t agree with something – he leaves negative feedback. But often feedback wasn’t deserved by received it. And for a long time administration of ebay wasn’t agree to remove it except special cases:

- showing by suffered person judgement’s frcision of this point (absurdity: nobody will have legal proceedings because of feedback);
- feedback was left not about deal (he slept with my wife etc);
- feedback contains url or script;
- feedback contains insulting;
- feedback contains info about investigation, processing duy to received feedback;
- feedback was left by mistake;
In these cases feedback will be removed for free.

But later Ebay by customers’ asks created procedure of removing negative feedbacks for everybody who wants. As you can guess it has price and it does another company – “SqareTrade”. Payments are making by credit card,

So how it works: you open a dispute and waiting for person’s who has left feedback response. So he can answer or not.
In the second way feedback will be removed if:
- there are 14 days from dispute opening has left;
- feedback was left not later than 90 days from you opened a dispute;
- SqareTrade hasn’t received any answer from the other side;
- You used correct info;
- Stuff was allowed by auction’s rules.

If SqareTrade will receive the answer from the other side it’s possible that feedback will be removed but following these points:
- person who has left feedback is agree to rremove it;
- you asked help from SqareTrade (I mean that if you has gone to such conclusion with this person without SqareTrade they can’t take the money from you and won’t remove feedback);
- Stuff was allowed by auction’s rules;
- All SqareTrade’s rules were allowed.

It’s important to know two thing:
1. If your feedback won’t be removed – you’ll receive your money back;
2. If the person who has left feedback will response, he’ll be agree to remove feedback after receiving some money – it is discussing with SqareTrade.
After closing dispute, feedback will be removed in two weeks

 

[markykoy]

I sell on eBay and the only thing you can remove a negative feedback is if your buyer will not respond to the case that you're going to open against him for not paying the item that he/she won/purchased and left the seller a negative feedback or if the negative feedback has inappropriate or say bad words.

Another way to remove a negative feedback is if the buyer will agree to revise his/her feedback by seller's request. That is if the seller resolves the issue in a given time frame.

Honestly, sellers on eBay will be having a hard time dealing with buyers who knows how the policy works because they can abuse it at anytime.

Though, not all of the buyers in eBay has this kind of mind. As for me, I stopped selling. I buy. =) and that is why I'm in here to learn.

I apologize if this won't help you guys, but feedback in eBay is useful only to sellers for them to establish a good reputation as a seller.