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Stratfor.com, the web site of global intelligence-analysing firm Strategic Forecasting Inc – a provider of intelligence on global business, security and economic issues, is back online after being taken down at the end of last year due to a security breach. Stratfor’s CEO George Friedman posted a YouTube video on the relaunched site where he denounced those responsible for the attack but he did accept responsibility for Stratfor’s failure to properly protect customer data. He also announced that from now on all credit card processing will be handled by a third party.
Here are some key quotes from Friedman’s video:
We knew our reputation would be damaged by the revelation, all the more so because we had not encrypted the credit card files. This was a failure on our part. As the founder and CEO of Stratfor, I take responsibility for this failure, which has created hardship for customers and friends, and I deeply regret that it took place.
The difference between clients and subscribers is important here. A client is someone you do customized work for. A subscriber is simply someone who purchases a publication, unchanged from what others read. A subscriber of The New York Times is not its client. Nevertheless, some of the media started referring to these subscribers as clients, reflecting the narrative of those claiming to speak with knowledge of our business.
The Internet has become an indispensible part of our lives. We shop, communicate, publish and read on it. It has become the village commons of the planet. But in the village commons of old, neighbors who knew and recognized each other met and lived together. Others knew what they did in the commons, and they were accountable.
In the global commons, anonymity is an option. This is one of the great virtues of the Internet. It is also a terrible weakness. It is possible to commit crimes on the Internet anonymously. The technology that enables the Internet also undermines accountability.
The handling of credit cards is being handed off to a third party with appropriate capability to protect privacy.
We certainly expect to be attacked again…
Here are some key quotes from Friedman’s video:
We knew our reputation would be damaged by the revelation, all the more so because we had not encrypted the credit card files. This was a failure on our part. As the founder and CEO of Stratfor, I take responsibility for this failure, which has created hardship for customers and friends, and I deeply regret that it took place.
The difference between clients and subscribers is important here. A client is someone you do customized work for. A subscriber is simply someone who purchases a publication, unchanged from what others read. A subscriber of The New York Times is not its client. Nevertheless, some of the media started referring to these subscribers as clients, reflecting the narrative of those claiming to speak with knowledge of our business.
The Internet has become an indispensible part of our lives. We shop, communicate, publish and read on it. It has become the village commons of the planet. But in the village commons of old, neighbors who knew and recognized each other met and lived together. Others knew what they did in the commons, and they were accountable.
In the global commons, anonymity is an option. This is one of the great virtues of the Internet. It is also a terrible weakness. It is possible to commit crimes on the Internet anonymously. The technology that enables the Internet also undermines accountability.
The handling of credit cards is being handed off to a third party with appropriate capability to protect privacy.
We certainly expect to be attacked again…
