A cyberattack on ORBCOMM interferes with the work of dozens of companies in the field of cargo transportation.
ORBCOMM, a company that specializes in fleet management and cargo tracking solutions, has confirmed that a ransomware attack is responsible for the recent service outages.
Due to access disruptions, many trucking companies have difficulty managing their operations.
Since September 6, ORBCOMM customers have reported being unable to track the movement of their trucks and use Blue Tree ELD's electronic time tracking devices, forcing truck drivers to switch to paper logs.
Shortly after the attack, Michelle Ferris, Vice president of Corporate Communications at ORBCOMM, informed all its customers and partners of the following information: "On September 6, 2023, ORBCOMM experienced a ransomware attack that temporarily affected the FleetManager platform and the BT product line." All of the company's other systems and operations are fully operational, Ferris said.
In response to this incident, the US Federal Highway Transportation Safety Administration (FMCSA) issued a temporary permit to use paper logs until service is restored, but no later than September 29, when ORBCOMM plans to complete the restoration of its systems.
According to the FMCSA, "drivers using identified ELD devices can continue to record their hours of operation on paper schedules or in the accounting program until ORBCOMM informs FMCSA that the faulty Blue Tree ELD devices have been restored to operation."
The cyber incident has reportedly affected some of the largest freight companies in the United States, as they are unable to track their fleets and inventory.
At the moment, it is not yet known which group is behind the ransomware attack. Due to the confidential nature of the investigation, the company does not share any additional information.
ORBCOMM, a company that specializes in fleet management and cargo tracking solutions, has confirmed that a ransomware attack is responsible for the recent service outages.
Due to access disruptions, many trucking companies have difficulty managing their operations.
Since September 6, ORBCOMM customers have reported being unable to track the movement of their trucks and use Blue Tree ELD's electronic time tracking devices, forcing truck drivers to switch to paper logs.
Shortly after the attack, Michelle Ferris, Vice president of Corporate Communications at ORBCOMM, informed all its customers and partners of the following information: "On September 6, 2023, ORBCOMM experienced a ransomware attack that temporarily affected the FleetManager platform and the BT product line." All of the company's other systems and operations are fully operational, Ferris said.
In response to this incident, the US Federal Highway Transportation Safety Administration (FMCSA) issued a temporary permit to use paper logs until service is restored, but no later than September 29, when ORBCOMM plans to complete the restoration of its systems.
According to the FMCSA, "drivers using identified ELD devices can continue to record their hours of operation on paper schedules or in the accounting program until ORBCOMM informs FMCSA that the faulty Blue Tree ELD devices have been restored to operation."
The cyber incident has reportedly affected some of the largest freight companies in the United States, as they are unable to track their fleets and inventory.
At the moment, it is not yet known which group is behind the ransomware attack. Due to the confidential nature of the investigation, the company does not share any additional information.
