Order cancelled - help

[slaveoflife]

"Order was cancelled because of unforeseen circumstances and your payment has been voided"

What does this mean? I successfully bought some liquid goods for around 800$ I received the confirmation mail with all the details and 45 minutes later I received this message "Order was cancelled because of unforeseen circumstances and your payment has been voided" and the item was "refunded"

 

[Dark Farm]

can provide more information about the store if it was something like shopify, the payment processor, etc.

your configuration, etc there are many factors

write to support as an angry customer, they will tell you the reason, if it is fraud you will already know that your configuration is not optimal.

It could be that your card bin can is related to old claims, the proxy was involved in fraudulent activities, your drops are blacklisted there are many factors or they can simply cancel you for lack of stock.

 

[Man]

For a successful order, you need to:
- Specify an email with a high reputation
- Phone CH or close
- Clean developed cookies
- Warm-up for 15-20 minutes
- Virgin bins or those from which there was an approval
- Sufficient balance on the card

If the problem is repeated constantly, then it is not a matter of a fast chargeback.
To find out the real reason for the order rejection, ask the shops themselves about it by email or by calling. Perhaps they will answer precisely, and not vaguely, on something like - suspicion of fraud.

 

[ricky neutron]

"Order was cancelled because of unforeseen circumstances and your payment has been voided"

What does this mean? I successfully bought some liquid goods for around 800$ I received the confirmation mail with all the details and 45 minutes later I received this message "Order was cancelled because of unforeseen circumstances and your payment has been voided" and the item was "refunded"

their security detected if not fraud an unusual activity which includes everything said above. my main factor is proxy used

 

[slaveoflife]

can provide more information about the store if it was something like shopify, the payment processor, etc.

your configuration, etc there are many factors

write to support as an angry customer, they will tell you the reason, if it is fraud you will already know that your configuration is not optimal.

It could be that your card bin can is related to old claims, the proxy was involved in fraudulent activities, your drops are blacklisted there are many factors or they can simply cancel you for lack of stock.

It was a random store in NY, I called directly and placed the order over the phone

Shipping address was the same as the billing

The email was new and didn't have the name of the CH, could be this?

I think it was probably a fast chargeback

 

[slaveoflife]

For a successful order, you need to:
- Specify an email with a high reputation
- Phone CH or close
- Clean developed cookies
- Warm-up for 15-20 minutes
- Virgin bins or those from which there was an approval
- Sufficient balance on the card

If the problem is repeated constantly, then it is not a matter of a fast chargeback.
To find out the real reason for the order rejection, ask the shops themselves about it by email or by calling. Perhaps they will answer precisely, and not vaguely, on something like - suspicion of fraud.

The order was made over the phone, shipping address was the same as billing, could be the email? It was new and didn't have the CH name on it

How fast can they make a successful chargeback? I thought that it was a large process and that they couldn't do nothing after the payment was made