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The cyberattack paralyzed many online services and applications for 8 hours.
On July 30, users around the world experienced a large-scale failure in the Microsoft Azure cloud platform. The problems affected a wide range of services: from Outlook email freezing to the inability to place an order through the Starbucks mobile app.
According to representatives of the technology giant, the cause of the failure was a DDoS attack. Microsoft acknowledged that an initial error in the Azure security system could have exacerbated the consequences of the incident.
Due to the attack, systems temporarily failed for a number of Azure, Microsoft 365, and Purview clients. According to the company's official statement, connection problems for "some" Microsoft services began around 11: 45 a.m. Coordinated Universal Time (14:45 p.m. Moscow Time) on Tuesday and lasted almost eight hours.
"We apologize for any inconvenience caused," Azure support wrote on the X* social network on Wednesday morning.
Crash reports came from various sources. The number of user complaints in the Downdetector tracker was estimated at hundreds or several thousand for individual companies. Problems were reported by Minecraft players, the Dutch football club "Twente", the Service of courts and tribunals of Great Britain and many others. Most of them managed to find workarounds or restore services within a few hours.
Starbucks customers were also among the victims. According to the company's representative, Jesy Anderson, some customers "for some time could not make and pay for orders in the Starbucks app due to a glitch in a third-party system."
In a statement sent to the Associated Press on Wednesday, Microsoft confirmed that the service issue "has been fully resolved. The company promised to publish a preliminary report on the incident within 72 hours.
The problems with Azure came less than two weeks after millions of Windows computers around the world were affected by an incorrect software update released by CrowdStrike.
Microsoft itself is already under the close attention of specialists. For example, in April, the US Federal Cybersecurity Council released a report alleging that a" cascade of errors " by the tech giant allowed pro-government Chinese cyber operators to hack into the email accounts of high-ranking US officials.
According to the report, the tech giant does not take proper measures to ensure cybersecurity, does not take its corporate culture seriously, and refuses to recognize the real scale and consequences of hacking, which affected several US agencies.
The authors of the document concluded that "Microsoft's security culture requires a fundamental revision", given its key role in the global technology ecosystem.
Despite this, Microsoft CEO Satya Nadella repeatedly stressed that cybersecurity remains their top priority during a conference call following the quarter's results on Tuesday.
Source
On July 30, users around the world experienced a large-scale failure in the Microsoft Azure cloud platform. The problems affected a wide range of services: from Outlook email freezing to the inability to place an order through the Starbucks mobile app.
According to representatives of the technology giant, the cause of the failure was a DDoS attack. Microsoft acknowledged that an initial error in the Azure security system could have exacerbated the consequences of the incident.
Due to the attack, systems temporarily failed for a number of Azure, Microsoft 365, and Purview clients. According to the company's official statement, connection problems for "some" Microsoft services began around 11: 45 a.m. Coordinated Universal Time (14:45 p.m. Moscow Time) on Tuesday and lasted almost eight hours.
"We apologize for any inconvenience caused," Azure support wrote on the X* social network on Wednesday morning.
Crash reports came from various sources. The number of user complaints in the Downdetector tracker was estimated at hundreds or several thousand for individual companies. Problems were reported by Minecraft players, the Dutch football club "Twente", the Service of courts and tribunals of Great Britain and many others. Most of them managed to find workarounds or restore services within a few hours.
Starbucks customers were also among the victims. According to the company's representative, Jesy Anderson, some customers "for some time could not make and pay for orders in the Starbucks app due to a glitch in a third-party system."
In a statement sent to the Associated Press on Wednesday, Microsoft confirmed that the service issue "has been fully resolved. The company promised to publish a preliminary report on the incident within 72 hours.
The problems with Azure came less than two weeks after millions of Windows computers around the world were affected by an incorrect software update released by CrowdStrike.
Microsoft itself is already under the close attention of specialists. For example, in April, the US Federal Cybersecurity Council released a report alleging that a" cascade of errors " by the tech giant allowed pro-government Chinese cyber operators to hack into the email accounts of high-ranking US officials.
According to the report, the tech giant does not take proper measures to ensure cybersecurity, does not take its corporate culture seriously, and refuses to recognize the real scale and consequences of hacking, which affected several US agencies.
The authors of the document concluded that "Microsoft's security culture requires a fundamental revision", given its key role in the global technology ecosystem.
Despite this, Microsoft CEO Satya Nadella repeatedly stressed that cybersecurity remains their top priority during a conference call following the quarter's results on Tuesday.
Source
