Fidelity Cryptocurrency ETF Issuer Claims Data Leak Of 77 Thousand Customers

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Cryptocurrency exchange-traded fund (ETF) issuer Fidelity Investments has confirmed that a data breach has compromised the personal information of more than 77,000 of its customers.

On Oct. 9, Fidelity wrote to the Maine Attorney General alleging that 77,099 of its customers were affected by the hack — only a small fraction of its 51.5 million customer base.

Between August 17 and 19, the attacker gained access to customer names and other personal identifiers using two newly created customer accounts.

Unauthorized access was terminated on August 19, when Fidelity first discovered the breach.

The $5 trillion asset manager said it had received help from "external security experts" to resolve the issue.

Fidelity stressed that the third party did not have access to any Fidelity accounts.

Fidelity said it offers a free credit monitoring and identity recovery service to those affected for two years "to detect any unusual activity that may affect your personal financial situation".

Victims will need to register with the credit reporting company TransUnion Interactive.

"[It's] also helpful to remain vigilant against fraudulent activity or identity theft by reviewing your reports regularly," Fidelity added.

This is the fourth Fidelity data breach in the last 12 months, with three more occurring on March 4, 18, and July 19.

Fidelity did not immediately respond to a request for comment.

Related: OpenAI's press account hack was the fifth security breach in 20 months

Fidelity is one of several asset managers to launch spot ETFs for bitcoin (BTC) and ether (ETH) in the United States this year.

The Fidelity Wise Origin (FBTC) bitcoin fund has counted about $10 billion since its launch on January 11, 2024, and the Fidelity Ethereum Fund (FETH) has received $445 million since July 23.

ChatGPT's creator OpenAI and telecommunications services company AT&T have also suffered a data breach this year, with more than 100 million customers affected in the case of AT&T.
 
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