Favorite excuse of carders: insidious psychological techniques that carders use

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Security experts are warning Russians about a new type of carding. Carders create fake websites with discounts and promotions. When a user enters their card details to receive cashback, carders write off the funds on it.

A MIR 24 correspondent found out what psychological techniques carders use most often.

One popular manipulation, the “door in the face,” is that people tend to make concessions and agree to an unattractive offer if they have previously been asked to comply with an even more onerous request. The technique was discovered by American psychologist Robert Cialdini. One day a boy approached him on the street and offered to buy a ticket to the annual Boy Scouts performance for five dollars. The psychologist refused, after which the boy offered to buy two chocolate bars for just two dollars, to which Cialdini agreed. Only later did he realize that he had become a victim of manipulation, since he does not like chocolate.

“Carders can use different techniques. Time pressure is often used when a decision must be made right now. The victim should not have time to think. Carders try to make a person make a decision right away. That is, strike while the iron is hot. Another popular tool is false politeness, when carders call the victim by last name and first name. They communicate with their interlocutors without rudeness or direct threats, masquerading as the corporate culture of those organizations whose employees they pretend to be,” says Alexey Filatov, head of profiling at SearchInform.

Another popular mechanism is to make a person feel “fear of loss.” In this case, carders refer to the fact that if you do nothing, you can lose everything, the expert explains.

“Fear is a good motivator. If the victim is greatly frightened, he will do what they say on the other end of the line. Therefore, as soon as the carders are told that some dangerous transactions are taking place on the account, the victim without hesitation rushes to “save” his property. Another way is to play off the incompetence of the “client”. The victim most often does not know what to do in a critical situation, what information is valuable and important, and what is not. At the same time, a confident specialist sits on the opposite side and clearly tells you what to do. Therefore, all that remains is to agree with the competent “bank employee” and act according to the instructions,” says Filatov.

The opposite of the “door in the face” manipulation is the “foot in the door” technique. It consists in the fact that a person, after fulfilling an insignificant request, feels obligated to fulfill a more onerous requirement. Most often it is used in trade, management and the service sector. In addition, this is the method that sectarians use to lure people into religious organizations. A recruiter for one of the sects, Jim Jones, said that he asked passersby to spend five minutes of their time to seal and send several envelopes. After this, people agreed to perform new tasks. For example, initially donations in the sect were voluntary, but after some time they became mandatory. The amount gradually became larger until people gave everything they had.

“Carders often attack a person’s basic emotions. The basic ones include emotions that ensure survival: anger, disgust, fear, happiness, sadness, surprise, curiosity. This type of emotion provided primitive people with a quick assessment of the situation and reaction to danger. Secondary emotions arise when we think about what is happening. Secondary emotions include interest, excitement, shame, guilt, and remorse. The brain processes basic emotions much faster, but the main thing is that the intellect does not participate in this process, the body reacts reflexively. Thus, hitting basic emotions is an excellent way to ensure a quick and thoughtless reaction from the victim,” notes Filatov.

For example, telephone carders from the “security service of a large bank” use fear and greed when they inform the victim that a loan has been issued to her or funds have been transferred from her account. The first reaction will most likely be to try to save money. Moreover, the interlocutor carefully suggests a way out - tell him the code, and he will do everything in the best possible way,” says Sergei Voldokhin, director of Anti-Phishing.

Another psychological technique is pressure from authority. Any information from an authoritative source is perceived less critically. A call from the “security service” of a large bank or from an “FSB officer” who asks for help exploits precisely this feature of the human psyche, the expert believes. “Many people readily follow the instructions of a “authority representative” or an “authorized employee,” which is what criminals take advantage of,” Voldokhin said.

Another popular effect used by carders in manipulation is the “foot in mouth” phenomenon. The idea is that a person who answers a “ritual” question (“How are you?”) with a “ritual” answer (“Everything is fine”) is inclined to respond positively to a request for help. The coercion will be even stronger if the person who received the “ritual” answer then adds: “I’m glad to hear that.” This technique was discovered by researcher Daniel Howard. The scientist noted that this manipulation is often used by non-profit organizations seeking donations. Howard explained the effect by saying that the information a person gives about themselves makes them feel pressured, causing them to agree to comply with a request that they would not normally agree to.

“Ignorance of the law is another trick that respectable citizens often fall for. For example, when they are told that they were seen on camera in a store putting groceries into a bag or “damaging” a car or “hitting a child with a car.” In such carding, there are “witnesses” and DVR recordings for any situation. Only the victim never sees them, because he will pay or go to the police,” comments lawyer Elena Kuderko.

If a person has already concluded an agreement, then he is more likely to agree to unattractive changes to the terms of the deal. This psychological phenomenon is called the “low ball technique.” The reason is that when a person already enjoys the prospect of a good deal and the pleasure of future consumption, refusing this deal will cause him cognitive dissonance. Thus, the individual subconsciously tries to minimize the negative effect of unfavorable changes in the terms of the contract through acceptance.

(c) https://mir24.tv/articles/16467578/...icheskie-priemy-kotorye-ispolzuyut-moshenniki
 
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