FAQ: How to check credit card balance via phone services

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If you need to check your credit card balance, you can call the issuing bank using a VoIP service (such as TextNow or TalkatOne) and access your account information through an automated system. This method allows you to find out your balance, transaction history, and other details.

Below is information about the largest banks, their customer service numbers, and the information you may need to check your balance.

List of banks and instructions.

Chase Bank
Phone: 1-800-432-3117
Required data:
Full card number
Postal code (ZIP Code)
Note: Only suitable for credit cards. Debit cards require ATM PIN.
BINs suitable for balance check (Non-VBV):
426684, 1438857, 414720, 438854, 414740, 426690

Citibank
Phone: 1-800-627-3999
Required data:
Full card number
Last 4 digits of SSN (Social Security Number)
BINs suitable for balance check:
410039, 542418

Bank of America
Phone: 1-888-421-2110
Required data:
Full card number
Postal code (ZIP Code)
Last 4 digits of SSN (sometimes requested)
BINs suitable for balance check:
414734, 440066, 402447, 410801

Capital One
Phone: 1-800-955-7070
Required data:
Full card number
Last 4 digits of SSN

BMO (Bank of Montreal)
Phone: 1(800) 263-2263
Required data:
Full card number

Desjardins
Phone: 514-397-4415
Required data:
Full card number
Date of birth

RBC (Royal Bank of Canada)
Phone: 1(800) 769-2511
Required data:
Full card number

Scotiabank
Phone: 1(800) 472-6842
Required data:
Full card number

Canadian Tire Bank
Phone: 1(800) 459-6415
Required data:
Full card number

National Bank
Phone: 1(888) 483-5628
Required data:
Full card number

CIBC (Canadian Imperial Bank of Commerce)
Phone: 1(800) 465-4653
Required data:
Full card number

PC Financial
Phone: 1(866) 246-7262
Required data:
Full card number

HSBC
Phone: 1(888) 310-4722
Required data:
Full card number

American Express (AMEX)
Phone: 1(800) 567-2639
Required data:
Full card number

VanCity
Phone: 1(888) 826-2489
Required data:
Full card number

Tangerine
Phone: 1(888) 826-4374
Required data:
Full card number

Rogers Bank
Phone: 1(855) 775-2265
Required data:
Full card number

Laurentian Bank
Phone: 1(800) 252-1846
Required data:
Full card number

Walmart Bank
Phone: 1(888) 331-6133
Required data:
Full card number

TD Bank
Phone: 1(800) 983-8472
Required data:
Full card number

Collabria Bank
Phone: +1(855) 341-4643
Required data:
Full card number
Date of birth
Phone number some banks may block calls from VoIP numbers

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