During the day, the SBU and the National Police liquidated more than 100 fraudulent call centers that stole the personal data and money of Ukrainians

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More than 2,500 operators “worked” in “offices” located in almost every regional center of the country. More than 840 law enforcement officers took part in comprehensive measures to eliminate the activities of fraudulent call centers, 660 of whom were police officers. As a result, cells of fraudsters were liquidated in 16 regions, namely: in Kiev, Dnipro, Ivano-Frankivsk, Odessa, Ternopil, Rivne, Zaporozhye, Poltava, Vinnitsa, Sumy, Lviv, Cherkassy, Transcarpathia, Chernihiv, Kropyvnytskyi and Kharkov.

Each call center employed from 50 to 200 operators. The latter were recruited through instant messengers, sending messages offering employment and promises of decent wages. Among the applicants, interviews were conducted and the most communicative ones were selected, introduced to the functionality and instructed on the algorithm of actions during communication with potential victims.

Posing as employees of government agencies, banking institutions, investment and telecommunications companies, the scammers first received confidential data of citizens, and then money from their bank accounts, which were transferred to the controlled accounts of dummies. Not only Ukrainians, but also citizens of the European Union and the United States were deceived.

To gain the trust of the interlocutors, we had a telephone conversation with them for several days using the function of replacing the number and only then acted. In the case of investments, they offered citizens to invest in profitable projects and even paid the first interest. Receiving quick money in the shortest possible time attracted victims to invest even more, after which the scammers stopped contacting them.

To neutralize the activities of scammers, law enforcement officers conducted more than 150 searches throughout the country, in which investigators from the Main Investigation Department, operatives from the Departments of Strategic Investigations and Cyber Police, members of special forces and regional police departments, prosecutors from the Office of the Prosecutor General and regions, and SBU officers were involved.

Almost 4,000 units of computer equipment, more than 650 mobile phones and 200 IP-telephony systems, “draft” records, manuals with action algorithms, 1,500 SIM cards of various operators, including foreign ones, more than 700 thousand hryvnia in national and foreign currency were seized . Efforts are ongoing to establish the full range of victims and suspects.

It should be noted that in recent months the SBU has liquidated almost 30 more call centers in different regions of Ukraine.

Eliminating fraudulent call centers remains a priority for the National Police in 2024.

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