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Realtors were left without convenient working tools, business now has to be conducted in the old-fashioned way.
The cyberattack, which began last Wednesday, affected the California-based company Rapattoni, a key provider of real estate listing software and services (MLS) in the United States.
Through multi-listing systems, companies provide access to real estate listings across the United States, but due to a glitch in Rapattoni's systems, buyers, sellers, real estate agents and ad sites across the country have not been able to access information about which homes are up for sale, received purchase offers, etc. for a week. transactions that have already been completed.
"If you regularly browse real estate websites, you've probably noticed a sharp decline in activity over the last couple of days," Peg King, a real estate agent based in Sonoma County, California, wrote in a newsletter to her clients.
"Real estate MLS systems across the country have been inoperable since Wednesday after a massive cyberattack on Rapattoni Corporation. This means that real estate markets are now unable to list new homes, change prices, mark the sale status, or indicate open days, " King added.
Last week, representatives of Rapattoni said that the company's production network was subjected to a cyber attack and specialists are working around the clock to restore all systems as soon as possible.
A couple of days ago, the company also posted a post on its Twitter*, stating that it is still investigating the cyber attack, while all the technical resources of Rapattoni are being spent on fixing the problem. At the same time, no specific recovery dates were given.
Although Rapattoni calls the incident a common cyberattack, it is widely reported in the media as a ransomware attack, as the company has been dealing with its consequences for too long. Most likely, the company's computers/servers are encrypted, and it takes a lot of people and time to reconfigure the network.
However, the company has not yet officially disclosed details about the nature of the attack and did not say whether any personal data was compromised.
This incident clearly demonstrates how serious disruptions can be caused by cyber attacks on services that a huge number of people and businesses depend on. Now everyone is forced to somehow adapt to the current situation, but this is hardly possible. It remains only to wait.
"We are increasingly meeting colleagues in person to share information about new listings, price declines, customer needs, etc.," King writes.
It is still unclear when Rapattoni's services will be fully restored. The damage this large-scale disruption is causing to agents, buyers, tenants, and sellers could increase substantially if the listing is not resumed in the coming days.
The cyberattack, which began last Wednesday, affected the California-based company Rapattoni, a key provider of real estate listing software and services (MLS) in the United States.
Through multi-listing systems, companies provide access to real estate listings across the United States, but due to a glitch in Rapattoni's systems, buyers, sellers, real estate agents and ad sites across the country have not been able to access information about which homes are up for sale, received purchase offers, etc. for a week. transactions that have already been completed.
"If you regularly browse real estate websites, you've probably noticed a sharp decline in activity over the last couple of days," Peg King, a real estate agent based in Sonoma County, California, wrote in a newsletter to her clients.
"Real estate MLS systems across the country have been inoperable since Wednesday after a massive cyberattack on Rapattoni Corporation. This means that real estate markets are now unable to list new homes, change prices, mark the sale status, or indicate open days, " King added.
Last week, representatives of Rapattoni said that the company's production network was subjected to a cyber attack and specialists are working around the clock to restore all systems as soon as possible.
A couple of days ago, the company also posted a post on its Twitter*, stating that it is still investigating the cyber attack, while all the technical resources of Rapattoni are being spent on fixing the problem. At the same time, no specific recovery dates were given.
Although Rapattoni calls the incident a common cyberattack, it is widely reported in the media as a ransomware attack, as the company has been dealing with its consequences for too long. Most likely, the company's computers/servers are encrypted, and it takes a lot of people and time to reconfigure the network.
However, the company has not yet officially disclosed details about the nature of the attack and did not say whether any personal data was compromised.
This incident clearly demonstrates how serious disruptions can be caused by cyber attacks on services that a huge number of people and businesses depend on. Now everyone is forced to somehow adapt to the current situation, but this is hardly possible. It remains only to wait.
"We are increasingly meeting colleagues in person to share information about new listings, price declines, customer needs, etc.," King writes.
It is still unclear when Rapattoni's services will be fully restored. The damage this large-scale disruption is causing to agents, buyers, tenants, and sellers could increase substantially if the listing is not resumed in the coming days.
