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If the bank unexpectedly refused to give you a loan or the new employer changed his mind about hiring, perhaps the reason lies in your credit history. It is worth checking your credit history, even if you are 100% sure that everything is fine with it. We explain in detail what a credit history looks like, what it can tell about you and what to do if someone else's debts are attributed to you.
Credit history is information about your credit obligations. It shows which banks, microfinance organizations (MFOs) or credit consumer cooperatives (CCCs) you applied for loans and borrowings. When it was and how much did you take. Have you been a co-borrower or guarantor for other people's loans. Whether payments were made accurately or payments were delayed.
This information is stored in special organizations - credit bureaus (CRB) or credit services. There are several of them, and each bank, MFO and credit service has the right to choose any bureau to which it will transfer information about its borrowers. Financial institutions often send data to several bureaus at once.
That is, if you took out loans and borrowings in different places, then, most likely, your credit history is stored in parts in several credit services. And you will need to get data from all these bureaus in order to collect the credit history together.
What a credit history looks like
The credit history document consists of four parts:
1. Title part
Your personal information: full name, date and place of birth, passport data and SNN (if you provided them).
2. Main part
Description of loans and borrowings, closed and active, information on maturity dates, outstanding balance, presence or absence of overdue payments. There may also be information about an unfulfilled court decision or about debt collection by bailiffs for unpaid services of cellular operators, housing and communal services, information about alimony.
The main part can also contain the individual rating of the borrower. If you have a high rating, most likely you will get a loan from any bank without any problems. If it is low, it is unlikely that someone will dare to lend you money. The bureau calculates this rating on the basis of its own methods, analyzing information from your credit history.
Unpaid utility bills can be a reason for the bank to refuse a loan. This usually applies to hard-core defaulters for housing and communal services.
3. Closed part
It describes who issued you a loan / loan, to whom your debt was assigned, if such a situation arose, and who requested your credit history (these are the organizations to which you gave consent to this).
4. Information part
From it it is clear where you applied for a loan / loan, as well as on what application and why you were refused. It also records "signs of default" - if the borrower has not paid the loan twice or more in a row for 120 days.
Who is interested in my credit history?
Banks, MFOs and credit services
If you apply for a loan, be prepared for these organizations to study your credit history. And they can refuse if everything is not all right with her.
Insurance companies.
According to the credit bureaus, there is a connection between how a person pays on loans and how he behaves while driving. Drivers who are regularly and for a long time late with payments are usually more likely to get into accidents and bring losses to insurers. Therefore, insurers also began to request credit history in order to offer people more fair prices for policies.
Car sharing services.
Car sharing companies also ask the BKI for credit histories and credit ratings of drivers before allowing them to use the service. If a person owes large amounts of money and does not return loans, companies will not risk giving him access to their cars.
Potential employers.
Such a check is more relevant to managers in the banking sector, the public sector or large commercial structures. An employee with a bunch of debts, delinquencies and bad credit does not look very attractive to the employer. If the applicant consistently pays on the loan / loan, which is less than 30% of his monthly income, this is only a plus for the candidate. The employer can assess this as a manifestation of reliability and accuracy, as well as the ability to manage finances.
Okay, let the banks look at my credit history. Why would I follow her?
What should Ivan do? He can apply to the bureau to amend or supplement his credit history. Within 30 days from the date of receipt of the application, the bureau is obliged to conduct an audit. To do this, it requests information from the bank, MFI that transmitted the disputed data. The lender is obliged to either confirm the previous information, or send new information. If during the check someone requests Ivan's credit history, the bureau will mark those details that are specified and may not correspond to reality.
How do I get a credit history?
First you need to find her
Your credit history can be stored in one credit service or in several at once. To find out in which bureaus your history is stored, you need to send a request to the Central Directory of Credit Histories. The easiest way to do this is online:
Through the Portal of Public Services
You need to go to the Services tab, to the Tax and Finance section, to the Credit Bureau Information subsection. To access the data, you only need a passport and SNN.
In response, the Bank will send you a list of all credit services in which your credit history is stored in your personal account on the Public Services Portal. The information will include the name, address and telephone number of the bureau.
On the website of the Bank
To do this, you need a credit history subject code (a combination of letters and numbers). If you took out a loan or a loan at least once in your life, then you already have this code. It can be found in your loan agreement or clarified with the bank or MFO from which you took out a loan.
If you cannot remember the old code, and the bank or MFO does not help, the code can be generated anew. To do this, you need to personally contact any bank or bureau to create a new code.
This code will need to be specified in the request to be created on the Bank website. No later than the next business day, you will receive an email with the names of all the offices where your history is stored.
If you are not a fan of online inquiries, you can, for example, send a telegram to the Central Directory of Credit Histories. The answer will come within three days. But they will send it to the email address that you indicate in the telegram. The letter will tell you in which bureaus your credit history is stored.
When you find out the list of bureaus, you need to request your credit history in each of them.
Is free
By law, twice a year, each bureau is required to provide you with a credit history free of charge. In this case, you can choose: to request the report twice by e-mail or once in electronic form and once on paper.
You can apply:
Through the website of the bureau
To receive a document in electronic form, the easiest way is to submit an online application through the credit service website. During the application process, you will be automatically redirected to the Public Services Portal for authorization, and then back to the bureau's website. The report will be emailed within three business days.
By telegram
You can send a telegram to the official address of the credit service. In it you need to indicate your name, passport details and e-mail address to which you want to receive the report. In this case, your signature must be certified by a postal officer. Credit serviceis obliged to send a response within three working days after receiving the request.
In the credit service office
Here you can get your paper credit history on the same day. To do this, you need to come to the bureau with your passport.
By regular mail
The longest and most laborious option is to send a letter to credit service by regular mail. Such a request must be certified by a notary. In the letter, you can indicate how you want to receive a response: in paper form to your mailing address or in electronic form - to your e-mail address. In this case, the delivery time of letters will be added to the three days for preparing the report.
For money.
If you need a credit history urgently or more often than twice a year, you can get it for an additional fee.
To do this, you can use all of the above methods: contact the credit service office, send a telegram, send a letter by mail or leave a request on the bureau's website. At the same time, some bureaus can provide an online report for an additional commission.
Alternatively, you can get a report through your bank. But on condition that he cooperates with those credit service that store your credit history. You can make a request through your personal account on the bank's website.
It makes sense to request information through the bank only if your data is stored in the very offices with which the bank cooperates. Otherwise, you will either receive nothing, or you will have to additionally request information from other bureaus.
Credit services publish on their websites a complete list of banks with which they work.
Who can get my credit history besides me?
[V]I have an incompetent relative in my care. He draws up loans, and I have to deal with creditors. Can a ban on the issuance of loans and borrowings be included in his credit history?[/B]
Under law, it is impossible to prohibit someone from receiving loans and credits. And you cannot make any prohibitions in your credit history. But information about incapacity may be added to it. For example, if the court found a person incapacitated or partially incapacitated and ordered to include this information in the reports of the credit service.
Creditors are also entitled to send such information to the bureau if they have documentary evidence. But this information is not a direct prohibition on the issuance of loans or borrowings. This is just a warning to lenders.
I am the heir. Can I find out the credit history of a deceased relative?
Yes. But only through a notary on the basis of the documents required to open an inheritance case.
What does an ideal credit history look like?
An ideal credit history is a relative concept. After examining a person's credit history, one bank can give him a loan, and another - refuse. Although the client will be the same and the credit history will be the same.
Good credit history should include loans / borrowings that you periodically take out and repay carefully. For the bank, this is a better sign than the complete absence of loans in recent years.
If you already have an outstanding loan that you are repaying regularly and on time, you will most likely be approved for another loan (but perhaps for a smaller amount). But the main thing is to really assess your strength and not take new loans when the old ones cause difficulties with debt repayment.
The most important thing for a credit history is the absence of systematic delays in payments for a long time. Several delays for a couple of days are unlikely to cause a refusal.
How often is the credit history updated?
By law, creditors are required to enter information into the credit service within 5 working days. For example, if you closed a car loan on Monday, then the bank will have to inform the bureau about this before the weekend.
Credit history has been kept in the credit service for 10 years since the last time information was entered into it.
That is, the bank or MFO is not interested in what kind of loans you took decades ago. Keep in mind that they will pay particular attention to your lending activity over the past 2-3 years.
I paid off my loans in good faith, but I have a bad credit history. How did it happen?
Unfortunately, this happens. If you are sure that everything was paid on time, then the following reasons are possible:
1. Credit history has not been updated yet
Make sure that it has been 5 business days since you closed the loan. Do not forget that information does not come to the BCI instantly.
2. The credit on the card is repaid, but the card is not closed
Banks usually charge a fee for servicing a credit card. Even if you repaid the loan and no longer use the card, the bank regularly writes off this fee - and a debt may appear on the card. Therefore, unnecessary cards should be canceled.
Contact the bank, ask to close your card account and be sure to keep the documents on the completion or termination of the agreement. After a month or two, it is better to make sure at the bank that the account and card are closed for sure, there are no debts.
3. Once upon a time you took out a loan, closed it and forgot about it
But it turns out that there is a small amount outstanding for the insurance or commission. And the bank did not inform you about this - perhaps you changed your phone number or address, or there were some other reasons why the bank did not notify you. As a result, there is a delay in your credit history.
4. Employees of the bank or bureau were wrong - the human factor
For example, they were sealed in the name or passport data. If the changed name coincides with the name of the defaulter, someone else's debt may hang on the bona fide borrower. It happens that other people's information is brought in to namesakes or namesakes. It also happens that the loan is repaid, but the lender has not transferred the new data to the bureau. Or handed it over, but the bureau has not yet taken them into account.
How to fix a mistake in your credit history?
Write a statement challenging your credit history and contact the bureau that stores your credit history directly.
After that, the bureau will forward your application to the lender and wait for a response from him. If the bank or MFI confirms your case, the bureau will correct the error and inform you in writing. Deadline - 30 days from the date of receipt of the application by the bureau.
How to apply for a credit dispute?
Your credit history is most likely stored not in one bureau, but in several, so you need to correct it in each of them. After all, there is no guarantee that the lender will notify all the bureaus that the mistake needs to be corrected. You have to monitor your credit history yourself.
This is not a mistake, I really have a bad credit history. How can I improve it?
You cannot delete anything from your credit history. But if you want to continue lending, it can be improved. Take out very small loans or loans and pay them off very carefully. Get a credit card or buy household appliances on credit.
So in a couple of years (and financial institutions are especially carefully studying your lending activity over the past 2-3 years) you will create a new history of relationships with creditors - a good one. Remember to pay your utility bills just as accurately and on time. Most likely, after such "health procedures" you will again be ranked among reliable clients.
Credit history is information about your credit obligations. It shows which banks, microfinance organizations (MFOs) or credit consumer cooperatives (CCCs) you applied for loans and borrowings. When it was and how much did you take. Have you been a co-borrower or guarantor for other people's loans. Whether payments were made accurately or payments were delayed.
This information is stored in special organizations - credit bureaus (CRB) or credit services. There are several of them, and each bank, MFO and credit service has the right to choose any bureau to which it will transfer information about its borrowers. Financial institutions often send data to several bureaus at once.
That is, if you took out loans and borrowings in different places, then, most likely, your credit history is stored in parts in several credit services. And you will need to get data from all these bureaus in order to collect the credit history together.
What a credit history looks like
The credit history document consists of four parts:
1. Title part
Your personal information: full name, date and place of birth, passport data and SNN (if you provided them).
2. Main part
Description of loans and borrowings, closed and active, information on maturity dates, outstanding balance, presence or absence of overdue payments. There may also be information about an unfulfilled court decision or about debt collection by bailiffs for unpaid services of cellular operators, housing and communal services, information about alimony.
The main part can also contain the individual rating of the borrower. If you have a high rating, most likely you will get a loan from any bank without any problems. If it is low, it is unlikely that someone will dare to lend you money. The bureau calculates this rating on the basis of its own methods, analyzing information from your credit history.
Unpaid utility bills can be a reason for the bank to refuse a loan. This usually applies to hard-core defaulters for housing and communal services.
3. Closed part
It describes who issued you a loan / loan, to whom your debt was assigned, if such a situation arose, and who requested your credit history (these are the organizations to which you gave consent to this).
4. Information part
From it it is clear where you applied for a loan / loan, as well as on what application and why you were refused. It also records "signs of default" - if the borrower has not paid the loan twice or more in a row for 120 days.
Who is interested in my credit history?
Banks, MFOs and credit services
If you apply for a loan, be prepared for these organizations to study your credit history. And they can refuse if everything is not all right with her.
Insurance companies.
According to the credit bureaus, there is a connection between how a person pays on loans and how he behaves while driving. Drivers who are regularly and for a long time late with payments are usually more likely to get into accidents and bring losses to insurers. Therefore, insurers also began to request credit history in order to offer people more fair prices for policies.
Car sharing services.
Car sharing companies also ask the BKI for credit histories and credit ratings of drivers before allowing them to use the service. If a person owes large amounts of money and does not return loans, companies will not risk giving him access to their cars.
Potential employers.
Such a check is more relevant to managers in the banking sector, the public sector or large commercial structures. An employee with a bunch of debts, delinquencies and bad credit does not look very attractive to the employer. If the applicant consistently pays on the loan / loan, which is less than 30% of his monthly income, this is only a plus for the candidate. The employer can assess this as a manifestation of reliability and accuracy, as well as the ability to manage finances.
Okay, let the banks look at my credit history. Why would I follow her?
- A credit history will help you assess your chances of getting a loan / loan. Or understand why banks and MFOs refuse you, insurance companies overcharge policy rates, car-sharing services do not connect to their services, and serious companies do not hire you.
- If you have lost important documents, such as a passport, then using your credit history you can check whether the fraudsters have issued a loan according to your documents.
- Unfortunately, there may be mistakes in your credit history. By ordering it, you can make sure that they are not there (or check that the corrections that you made to your story actually appeared there).
What should Ivan do? He can apply to the bureau to amend or supplement his credit history. Within 30 days from the date of receipt of the application, the bureau is obliged to conduct an audit. To do this, it requests information from the bank, MFI that transmitted the disputed data. The lender is obliged to either confirm the previous information, or send new information. If during the check someone requests Ivan's credit history, the bureau will mark those details that are specified and may not correspond to reality.
How do I get a credit history?
First you need to find her
Your credit history can be stored in one credit service or in several at once. To find out in which bureaus your history is stored, you need to send a request to the Central Directory of Credit Histories. The easiest way to do this is online:
Through the Portal of Public Services
You need to go to the Services tab, to the Tax and Finance section, to the Credit Bureau Information subsection. To access the data, you only need a passport and SNN.
In response, the Bank will send you a list of all credit services in which your credit history is stored in your personal account on the Public Services Portal. The information will include the name, address and telephone number of the bureau.
On the website of the Bank
To do this, you need a credit history subject code (a combination of letters and numbers). If you took out a loan or a loan at least once in your life, then you already have this code. It can be found in your loan agreement or clarified with the bank or MFO from which you took out a loan.
If you cannot remember the old code, and the bank or MFO does not help, the code can be generated anew. To do this, you need to personally contact any bank or bureau to create a new code.
This code will need to be specified in the request to be created on the Bank website. No later than the next business day, you will receive an email with the names of all the offices where your history is stored.
If you are not a fan of online inquiries, you can, for example, send a telegram to the Central Directory of Credit Histories. The answer will come within three days. But they will send it to the email address that you indicate in the telegram. The letter will tell you in which bureaus your credit history is stored.
When you find out the list of bureaus, you need to request your credit history in each of them.
Is free
By law, twice a year, each bureau is required to provide you with a credit history free of charge. In this case, you can choose: to request the report twice by e-mail or once in electronic form and once on paper.
You can apply:
Through the website of the bureau
To receive a document in electronic form, the easiest way is to submit an online application through the credit service website. During the application process, you will be automatically redirected to the Public Services Portal for authorization, and then back to the bureau's website. The report will be emailed within three business days.
By telegram
You can send a telegram to the official address of the credit service. In it you need to indicate your name, passport details and e-mail address to which you want to receive the report. In this case, your signature must be certified by a postal officer. Credit serviceis obliged to send a response within three working days after receiving the request.
In the credit service office
Here you can get your paper credit history on the same day. To do this, you need to come to the bureau with your passport.
By regular mail
The longest and most laborious option is to send a letter to credit service by regular mail. Such a request must be certified by a notary. In the letter, you can indicate how you want to receive a response: in paper form to your mailing address or in electronic form - to your e-mail address. In this case, the delivery time of letters will be added to the three days for preparing the report.
For money.
If you need a credit history urgently or more often than twice a year, you can get it for an additional fee.
To do this, you can use all of the above methods: contact the credit service office, send a telegram, send a letter by mail or leave a request on the bureau's website. At the same time, some bureaus can provide an online report for an additional commission.
Alternatively, you can get a report through your bank. But on condition that he cooperates with those credit service that store your credit history. You can make a request through your personal account on the bank's website.
It makes sense to request information through the bank only if your data is stored in the very offices with which the bank cooperates. Otherwise, you will either receive nothing, or you will have to additionally request information from other bureaus.
Credit services publish on their websites a complete list of banks with which they work.
Who can get my credit history besides me?
- Only you can get a complete credit report, which contains all parts, including the closed one.
- The main part of your credit history and your credit rating can be examined by a bank, MFO, insurance company or employer (any legal entity or individual entrepreneur) only with your written consent.
- The information part without your consent can be obtained by any legal entity, but only for the purpose of granting you a loan.
[V]I have an incompetent relative in my care. He draws up loans, and I have to deal with creditors. Can a ban on the issuance of loans and borrowings be included in his credit history?[/B]
Under law, it is impossible to prohibit someone from receiving loans and credits. And you cannot make any prohibitions in your credit history. But information about incapacity may be added to it. For example, if the court found a person incapacitated or partially incapacitated and ordered to include this information in the reports of the credit service.
Creditors are also entitled to send such information to the bureau if they have documentary evidence. But this information is not a direct prohibition on the issuance of loans or borrowings. This is just a warning to lenders.
I am the heir. Can I find out the credit history of a deceased relative?
Yes. But only through a notary on the basis of the documents required to open an inheritance case.
What does an ideal credit history look like?
An ideal credit history is a relative concept. After examining a person's credit history, one bank can give him a loan, and another - refuse. Although the client will be the same and the credit history will be the same.
Good credit history should include loans / borrowings that you periodically take out and repay carefully. For the bank, this is a better sign than the complete absence of loans in recent years.
If you already have an outstanding loan that you are repaying regularly and on time, you will most likely be approved for another loan (but perhaps for a smaller amount). But the main thing is to really assess your strength and not take new loans when the old ones cause difficulties with debt repayment.
The most important thing for a credit history is the absence of systematic delays in payments for a long time. Several delays for a couple of days are unlikely to cause a refusal.
How often is the credit history updated?
By law, creditors are required to enter information into the credit service within 5 working days. For example, if you closed a car loan on Monday, then the bank will have to inform the bureau about this before the weekend.
Credit history has been kept in the credit service for 10 years since the last time information was entered into it.
That is, the bank or MFO is not interested in what kind of loans you took decades ago. Keep in mind that they will pay particular attention to your lending activity over the past 2-3 years.
I paid off my loans in good faith, but I have a bad credit history. How did it happen?
Unfortunately, this happens. If you are sure that everything was paid on time, then the following reasons are possible:
1. Credit history has not been updated yet
Make sure that it has been 5 business days since you closed the loan. Do not forget that information does not come to the BCI instantly.
2. The credit on the card is repaid, but the card is not closed
Banks usually charge a fee for servicing a credit card. Even if you repaid the loan and no longer use the card, the bank regularly writes off this fee - and a debt may appear on the card. Therefore, unnecessary cards should be canceled.
Contact the bank, ask to close your card account and be sure to keep the documents on the completion or termination of the agreement. After a month or two, it is better to make sure at the bank that the account and card are closed for sure, there are no debts.
3. Once upon a time you took out a loan, closed it and forgot about it
But it turns out that there is a small amount outstanding for the insurance or commission. And the bank did not inform you about this - perhaps you changed your phone number or address, or there were some other reasons why the bank did not notify you. As a result, there is a delay in your credit history.
4. Employees of the bank or bureau were wrong - the human factor
For example, they were sealed in the name or passport data. If the changed name coincides with the name of the defaulter, someone else's debt may hang on the bona fide borrower. It happens that other people's information is brought in to namesakes or namesakes. It also happens that the loan is repaid, but the lender has not transferred the new data to the bureau. Or handed it over, but the bureau has not yet taken them into account.
How to fix a mistake in your credit history?
Write a statement challenging your credit history and contact the bureau that stores your credit history directly.
After that, the bureau will forward your application to the lender and wait for a response from him. If the bank or MFI confirms your case, the bureau will correct the error and inform you in writing. Deadline - 30 days from the date of receipt of the application by the bureau.
How to apply for a credit dispute?
- The easiest and fastest way is to come to the office and fill out an application on the spot. Do not forget your passport and collect evidence in advance: a certificate of debt repayment from a creditor, a receipt for a loan payment - everything that will confirm your innocence.
- If you cannot visit the office, then the task becomes more complicated: you have to send a statement, certified by a notary, by regular paper mail. Also, do not forget to attach documents from the lender - for example, a certificate of debt repayment. The application form can be downloaded from the bureau's website.
Your credit history is most likely stored not in one bureau, but in several, so you need to correct it in each of them. After all, there is no guarantee that the lender will notify all the bureaus that the mistake needs to be corrected. You have to monitor your credit history yourself.
This is not a mistake, I really have a bad credit history. How can I improve it?
You cannot delete anything from your credit history. But if you want to continue lending, it can be improved. Take out very small loans or loans and pay them off very carefully. Get a credit card or buy household appliances on credit.
So in a couple of years (and financial institutions are especially carefully studying your lending activity over the past 2-3 years) you will create a new history of relationships with creditors - a good one. Remember to pay your utility bills just as accurately and on time. Most likely, after such "health procedures" you will again be ranked among reliable clients.