if your details include phone number, perform some social engineering on the phone. say you are from a market research team or something like that. bear in mind some people will have alarm bells going off in their head if somebody asks for this sort of information. they then might ring up the bank to check if there has been any fraud.
you are better off using crimeware like zeus/spyeye in order to get your own details. my sources who have zeus/spyeye logs always seem to have DOB/Account Number. This is very useful for resetting a VBV password.
good luck.
