It's the only way to Refund eBay.
It's very simple - big stores like Ebay that care about their reputation. Customers there - in the first place and under the necessary conditions issue refunds without question. It is much easier for them to issue a ref for 1000$ than to spend money on courts, get fines and most importantly - to get reputational risks. On one such case they will lose much more than on just issued refund.
Ordering strictly on an intermediary in the u.s. up to 1000$
Initially, we will need to choose a not particularly popular intermediary, register on their data. Get your address at the warehouse in the USA.
posredniki.info - catalog with intermediaries. Not all are up to date and not all are on this site. We register on the site of the intermediary. He gives you an address to which you will send parcels from shops
Then, depending on the location of the shop - choose the country we need. And get the address in the format:
Most intermediaries will give you a box number, which you will need to enter into the shipping address when ordering from a shop so that the intermediary can determine whose parcel it is when it is delivered. I recommend to put this number in the second line of the address (where the additional address or address line 2).
Mediator gave us an address in Germany to which we will order goods. This address is the same for all accounts who use this intermediary. Only the box number is different.
Most intermediaries give you a box number, which you will need to enter in the shipping address when ordering from the shop so that the intermediary can determine, already as the parcel will be delivered - whose parcel it is. I recommend to put this number in the second line of the address (where the additional address or address line 2).
Add this address in our store to the shipping address.
I recommend that you change your address every time you order. To minimize the risks that the store will spoil that this is the address of the intermediary. There are stores that are loyal to intermediaries, but I still recommend that you change the address for each store.
I also recommend looking for not popular intermediaries. How to look for them? They are in the depths of google, you will have to search. There are also middlemen who can provide a private address without a box number, it will be like a home address.
From intermediaries, most of all worked with Meest USA, it is good that it can accept parcels on any name. And you can not specify the cell number, but in advance add the track number issued by the store in your personal account. If you do not order a photo of the package, there will be no problems (I have not had any problems).
When adding a track number in your personal cabinet, you need to fill out a declaration of goods. That is, specify what the goods are and their price. That is, if the value of the sent parcel exceeds 150 euros, you need to carry out customs clearance. The cost of customs clearance is approximately 30% of the difference in the cost of goods minus 150 euros. That is, for goods worth 1000 euros, you will have to pay:
(1000-150)*30% = 255 euros
To avoid this there are 3 options:
1. Underestimate the value of the goods or write that there is some other product. For example, on the Apple Watch for 400 euros to write that it is a watch Amazfit for 80 euros. Imagination is everything.
2. There is a special person who decides customs clearance for 10% of the cost of goods. He will tell you how best to declare and thanks to him - a parcel of any value passes customs without problems. His contacts will be given separately
3. Work with scoop-services. That is, you do not send goods to Ukraine and do not work with intermediaries. And immediately sell your goods abroad. Scoopers for liquid goods in the form of electronics pay about 55-70% immediately on delivery of goods to the address that he will give you. Contacts of buyers will also be given to you separately
First of all, I want you to understand. The policy of foreign stores is that the buyer is always right. Therefore, almost all payment systems and stores are on the side of the buyer. And if you use and every day to improve your social engineering skills - then success in refunding any product is guaranteed.
Methods of Refund
1. DON'T COME! DNA (DID NOT ARRIVE)
First let's consider the DNA method (Did not arrive) - not received, not delivered. I think from the name we understand everything. You contact the store and say that you have not received the goods. This method is suitable for large stores like Amazon. With a limit on the price of goods up to 500 euros. Or for stores that do not give a track number to track your order, or this track number is not tracked. An example of such a store is Victoria's Secret (if you order to Ukraine cheap shipping, they give a track number that is not tracked. Tazhozh this method can be used when receiving a parcel was not signed or signed by another person. Here is an example. We ordered an Apple Watch on Amazon on the intermediary. The goods are delivered. We wait a few days after delivery and write in the Amazon chat: “Good afternoon, I ordered a gift for a friend for his birthday. But he did not receive the parcel. Asked friends, sudisov - it is nowhere” Kind of looks primitive, but for small amounts up to 500 euros - this method is the simplest and most effective. The main thing is to say that we are very upset. situations did not happen, birthday in 2 days, etc. Fantasize and come up with something new.
For Amazon to start a chat with support, do the following -
Here is an example of this method:
As we can see by the result of the instant refund.
In some cases they may say we will investigate and get back to you within 48-72 hours. That's okay. We wait for this time and write again. All the same, they do not conduct any investigation on the fact and the refound will still be confirmed.
2. Empty box (EMPY BOX)
This method is also effective. In this case, you contact with a similar story. My son's birthday is in 2 days, and the parcel is empty. The box is completely intact, but empty. There is only the wrapping paper and that's it. You also have to push pity. That you didn't expect this and are very upset. In some cases, you may be asked to return the parcel back to them in the store. Insist again that it is empty and there is nothing to return. Or say that you threw it in the trash, because it was empty and you don't need the trash. If the support agent doesn't want to confirm your refund. Close the chat and open a new one with another employee. And everything will be fine. Always say that the box was packed and without damage. That is, that the error was in the warehouse store. Because if you say that it was damaged, the store may respond that you go to the police. An example of a dialog with the support of the store (almost always it will look like this)
D - We
S - support, operator in chati
D: Hello, I have a problem with my order, I'm shocked, but the package came Empty, without anything inside.
S: Oh no, what is the order number and billing address on it?
D: Order #xxxxxxxxxxx, billing is First Name Last Name Street City Zip Code
S: Give me a moment to check S: “Order status”.
D: The package shows no signs of damage or any problems
S: Ok, we will refund you XXXX$ for your order, please wait 3-5 days until the funds will be received by your bank account.
Another variant of this method is when you received only 1 item from a large order. This works with clothing stores. For example, you ordered 5 items and you add one order that doesn't qualify for a refund. You might add something cheap like a t-shirt or socks. And then you write to the store that you only received the socks. Again, say that the box was intact. This method works great. Especially on Zalando. Asos used to use this method used to use this method. But it's not as smooth as you'd like it to be. So try using it on Zalando. I would recommend this method for limits - up to 1000 euros. Here is an example of using this method on Amazon
And as you can see, the result was not long in coming:
About zalando. After your appeal, because the box contained only one item from a large list, you will receive a reply. requiring you to fill out an Affidavit. You just print it out and fill it out by hand. And email it back to them. There's nothing complicated about it. And as a result, you get a few days to confirm the Refund. Or in such cases you may be offered a replacement. That is, you will once again receive this order for free. The choice is yours
Here is an example of a successful refound by this method on Zalando!
As you can see, a refound of 459 euros has been made.
Also as for shops such as amazon and zalando, not all products are suitable from there.
For amazon you have to choose
: The sign on the left of the product at the bottom
: Eligible
: Ships from Amazon Sold by Name of store Return policy
: Eligible for Return, Refund or Replacement
Doesn't fit
: Return policy
: Refund or replacement available This item is non-returnable, but if the item arrives damaged or defective, you may request a refund or replacement.
Only items shipped by Zalando are eligible for Zalando.
Now for more details on other stores
American Eagle - ae.com
In the USA, we order through an intermediary. The ref is either empty or not received. There is not much difference. They are doing a small investigation, you should not be afraid of the Nuances - you need to contact after 3 working days after delivery, there is no point before. Sometimes we come across saps who say that we need to wait 21 days from the moment of delivery, remember the name, close the chat and contact again. If we come across the same thing, then repeat the procedure. Sometimes the letter about the ref does not arrive, we remind them about ourselves 1-2 days after they promised the ref. We find the chat for communication in the lower right corner. Limits 1-5 items up to 500 dollars
JCREW - jcrew.com
The easiest way to respond is by ringing through a ringer or by not receiving it yourself. You need to call 2 times, 1 time we say that it did not come, the 2nd time, after 2-3 days we call again, they say that they have conducted an investigation and are ready to give a ref. Or if there is no way to call, then we will call you as well as ae, via chat. The limits of 1-5 items are up to $ 700.
Victoria's secret victoriassecret.com
The whole secret here is that there is no track in the standard delivery to Ukraine, in fact there is one, but the shop does not see it. There are two options here - or non-receipt, then you will have to wait until a certain number of business days have passed, only then they can give a ref. If we refute through an empty parcel, they refute most often immediately, sometimes they also tell us to wait, close the chat and contact again. You can refit even when the Package has not yet arrived (Of course, it's better to wait a couple of weeks from the moment of sending anyway) In Europe and other countries, not only the delivery without a track is recommended, but also the usual one, in any chosen way (mainly an empty box) the limit of 500 EUR passes without problems. passes. In the USA, an overdue intermediary is likely to be refused. Limits: 20 items up to $700.
Abercrombie\Hollister
It's annoying. It depended a lot on which sap you got on. Sometimes it was just necessary to close the chat and contact again The limit: 10-15 items up to $ 1,000
Asos
An incomplete ref was best. That is, some one position from the list has arrived. An empty\non-receipt account was blocked.
Urban OutTtters
America - flies well with an empty box. Sometimes an empty box with pressed paper was better. Europe - I tried several times, made an incomplete ref - the best option with this shop, they gave instant Limits: 10 products up to $ 1,000.
NIKE in Europe
I always made an empty box, and even better if the box is not completely empty, namely the apple watch box is empty, there are fewer questions. Recently, photos have been requested, well, if you have them, they will give you a ref faster. I did it successfully in Germany, Spain, Finland, Romania, Indonesia, you can try to other countries. There is always a chat through it. Limit: 1-3 positions up to 500 dollars.
Adidas.de
It goes well - by non-receipt. You can use intermediaries in Germany. Communication via chat. After chatting, they will send an LBD Form, which will need to be filled out and sent back to them. As soon as they are sent, it is better to write directly to the chat that they have sent, some saps give a ref immediately, without expectations. Limit: 1-3 positions up to 500 dollars.
Macys/Bloomingdales
The easiest ones to return are Macys and Bloomingdales. It's practically the same store. It's worth starting with the fact that it's best to contact the Macys chat, since the saps there are smarter and more friendly than in Bloomingdales. That is, to order from bluming, I recommend writing to Macy's chat. Sometimes sap says that they do not deal with orders from Bloom, we close, open the chat again and ask again. It is best to use an "empty box", so there are fewer questions and the chance of an investigation is lower. You can use it with multiple packs, and if there is more than one item in the pack, it will work. If the investigation is hung up, we contact again and finish off the ref. If everything is OK, the email goes for 1-2 days, it is displayed quickly in the account. If the amount is large, then the ref is processed longer. You can send a referral to the same intermediary address without any problems. Limits: 1-5 positions up to 1k dollars.
Bestbuy
It will be interesting here. If there is no painting, it's the same as refitting, there shouldn't be much problems, although they still often conduct an investigation if they don't receive it. The best option is an empty box. You can do it via chat, they can often send you for investigation and so on - we close the chat and start again, they don't really look at the story. It often happens that you write to them to check the ref, and they start singing a song that they have already requested a ref, or they say that the investigation has not ended, in general, it is difficult to find out the truth in the chat. Therefore, you already need to call, ask the manager (although they often translate themselves), explain the situation, and then you will find out whether there is actually a ref or not. Refusal is not a verdict, we write \ call again and hammer them. More than one ref came in like that. Recently, cases of rebilling have become more frequent (repeated write-off after ref), but for amounts up to $ 500 it is stable, rebilling is rare. Limits of 1 product up to 500 dollars
Sephora
A shop with cosmetics, perfumes and other things. Experience has shown that it is best to ref with a ringer, because then they give an instant ref. Problems often start via chat
The method is non-receipt, an empty box is treated worse. They can burn the intermediary. Limits of 10-15 items up to $ 1,000 are also being added to a larger list of clothing stores that are successfully closed either by not receiving or by an empty box.
It's worth experimenting:
GAP.com (Old Navy, Banana Republic) - 10-15 items up to $ 700
Nordstrom.com - 1 product up to $ 1000
Neimanmarcus.com - 1 product up to $ 1000
Fanatics.com - 10-15 items up to $ 1000
RalphLauren.com - 10-15 items up to $ 1000
Levis.com - 10 items up to $ 500
RayBan.com - 3 items up to $ 500
Zappos.com - 5 products up to $ 1000
6pm.com - 5 products up to $ 1000
usa.tommy.com - 10-15 items up to $ 1000
EVO.com - 1-5 items up to $ 500
vans.com - 1-5 items up to $ 500
dickssportinggoods.com - 1-5 items up to $ 700
Ugg.com - 10 products up to $ 1000
allbirds.com - 10 products up to $ 1000
lululemon.com - 10 products up to $ 1000
FinishLine.com - 5 products up to $ 500
REI.com - 5 products up to $ 500
Lego.com - 5 products up to $ 500
Acne Studios - 5 products up to $5,000
Sephora.com - 10-15 items up to $ 1000
bathandbodyworks.com - 10 items up to $ 500
Refund via Paypal
This Refound method can be used for almost all stores where PayPal is available. The limits for this method are almost 15,000 euros. But for this method and large amounts of the method and large amounts, you need to have warmed up Paypal accounts
The main advantage of this method is that you only need to download the tracking proof once, PayPal only checks whether the parcel was successfully delivered to the address that they gave the store earlier. I recommend using this method only for large stores.
The process itself looks like this:
1) You go ahead, order the product and pay with PayPal
2) After receiving it, log in to PayPal and open the transaction. You can find it here: https://www.paypal.com/listing/transactions
3) After opening the transaction, scroll down and click on "Problem Solving Center" to open a dispute
4) Now you can choose between 4 options. Click on
"I received an item that does not match the description"
You will be taken to a page where you need to describe the claim. Just fill out these details as shown in the picture below
This is not an accurate description and I recommend being more specific so that they do not require confirmation of the defective product. For example, if you ordered a video card, tell them that you tested it on several computers with your friend who works at an electronics store. He also confirmed the defect. If you ordered clothes, claim that they are damaged/worn/the wrong size.
6) Now after you have filed a dispute, wait for the update to be updated. You will receive a confirmation email. You can also follow the dispute here: http://paypal.com/disputes/
7) Now it depends on PayPal how long you need to wait. Sometimes they update the status within a few days (when the seller confirms/allows you to return the item). It usually takes 10-12 days. You can try to speed up the whole process. To do this, open the dispute (click on view) and scroll down. After a few days, you will have the option to "transfer to PayPal", so you will not have to wait for the sellers to respond. Just check once or twice every day and everything will be fine.
8) PayPal will ask you to return the item(s) An example will be below. They put the address at the bottom
I described this variation to you when we immediately open a dispute via paypal. I recommend doing it in a slightly different scenario. All stores where it is possible to pay via Paypal - use it. After the delivery of the goods, if possible, we use the RTS or Reroute method. And we contact the store. If the store does not want to make a Refound for you (This happens very rarely with this method), then we create a dispute on paypal and say that we did not receive the goods and the track number shows that the goods were returned to the sender.
If there is no way to make an RTS or a reroute, then first contact the store directly. We take a Label from them to return the product. And we make a FTID! After that, we are waiting for a response from the store. If they do not want to return the money immediately, then we return it through a dispute on PayPal. And we indicate that we received a Return Label from the store and returned the product. We provide them with all the necessary data.
That is, we use PayPal as a safety net
Refund ebay
We register on the website ebay.com
Next, select the country, fill in the data from the intermediary's website.
Warming up your account
For a day or two, warm up your account without registration in the morning and in the evening, logging in for 15 minutes and surfing any goods, making requests, reading comments – showing the visibility of a live user.
After registering an account, we scroll through the feed, create an activity (20-30m). On the second day, we order any small things. For example, a case for $ 5.
Next, we scroll through the catalog for another 15 minutes. After 4-5 hours we go in and
We are making another purchase. Let there be glass on the iPhone. On 3
we buy goods for $ 10 a day, throw them into a stay for 1-2 days and
only then we take our product up to +-1000 $.
In parallel, we register PayPal and verify it with the purchased passport.
We link the card and confirm it.
We register eBay under the same name as PayPal.
Next, we make warm-up orders on ebay (1 per day, to the intermediary's address), 5-7 such orders will need to be made (1-2 per day). In parallel, you can already start surfing the product that you are going to sell.
Be sure to choose an item marked "Free return of goods within 30 days" at the bottom. When the warm-up is completely completed (after 7-9 days), you try to order the product that you want to refuel (up to $ 1000) already to an intermediary, it is advisable to take the product from an official store such as Dell, Acer, Microsoft, Lenovo, etc.
If he gives you an order and Paypal gives you a payment, we pay. Most of the work has already been done.
Next, we resort to the FTID (fake track) method, when the goods arrive at the intermediary, we ask for return (that is, return the goods back to the warehouse), we are sent a return shipping label – we drop it to the person whose contact was indicated and just wait until the goods allegedly reach back (in fact, nothing goes back, as you've already figured it out).
we write to ebay Live Chat and say that we have sent the parcel back and it has already been delivered to the seller's warehouse and ask for a refund.
Click on Ask eBay.
In the chat, we enter the word "Support" and see such a window.
Next, we write:
"Hello. I have a question, why can't I involve ebay regarding my case?"
"I have a Police Report on hand and would like to close this case as soon as possible"
Next, the agent will ask you to upload the Police Report to the website (by clicking on the link)
they will either write a link in the chat or send it by mail.
Then we just talk to the agent.
An ebay employee will check this and approve your refund.
In parallel, as soon as the goods have reached the intermediary, we send the goods from the intermediary by courier / to the pick–up point. On eBay when the return package has already been delivered
REROUTE
This is a slightly different method, which consists in the fact that the track number of the parcel with the goods, after it has been delivered to us, also changes. Only there it will no longer write a return to the sender, but for example it will write that the goods were delivered to another address and the recipient's signature may be from the store. For example, we ordered at one address, but writes that it was delivered to another region and the recipient signed up as Amazon, and the product is already in our hands. This is actually also an instant refound.
Separately, I would like to highlight boxers who offer so-called INSIDERS SCANS, that is, these are changes to track numbers from employees of postal delivery services who have a higher level of access to the system. They have a greater choice of refund options. That is, you can make it write in the track number that the parcel was damaged and returned to the sender. This option works with the Apple store in the USA.
Good Luck!
It's very simple - big stores like Ebay that care about their reputation. Customers there - in the first place and under the necessary conditions issue refunds without question. It is much easier for them to issue a ref for 1000$ than to spend money on courts, get fines and most importantly - to get reputational risks. On one such case they will lose much more than on just issued refund.
Ordering strictly on an intermediary in the u.s. up to 1000$
Initially, we will need to choose a not particularly popular intermediary, register on their data. Get your address at the warehouse in the USA.
posredniki.info - catalog with intermediaries. Not all are up to date and not all are on this site. We register on the site of the intermediary. He gives you an address to which you will send parcels from shops
Then, depending on the location of the shop - choose the country we need. And get the address in the format:
Most intermediaries will give you a box number, which you will need to enter into the shipping address when ordering from a shop so that the intermediary can determine whose parcel it is when it is delivered. I recommend to put this number in the second line of the address (where the additional address or address line 2).
Mediator gave us an address in Germany to which we will order goods. This address is the same for all accounts who use this intermediary. Only the box number is different.
Most intermediaries give you a box number, which you will need to enter in the shipping address when ordering from the shop so that the intermediary can determine, already as the parcel will be delivered - whose parcel it is. I recommend to put this number in the second line of the address (where the additional address or address line 2).
Add this address in our store to the shipping address.
I recommend that you change your address every time you order. To minimize the risks that the store will spoil that this is the address of the intermediary. There are stores that are loyal to intermediaries, but I still recommend that you change the address for each store.
I also recommend looking for not popular intermediaries. How to look for them? They are in the depths of google, you will have to search. There are also middlemen who can provide a private address without a box number, it will be like a home address.
From intermediaries, most of all worked with Meest USA, it is good that it can accept parcels on any name. And you can not specify the cell number, but in advance add the track number issued by the store in your personal account. If you do not order a photo of the package, there will be no problems (I have not had any problems).
When adding a track number in your personal cabinet, you need to fill out a declaration of goods. That is, specify what the goods are and their price. That is, if the value of the sent parcel exceeds 150 euros, you need to carry out customs clearance. The cost of customs clearance is approximately 30% of the difference in the cost of goods minus 150 euros. That is, for goods worth 1000 euros, you will have to pay:
(1000-150)*30% = 255 euros
To avoid this there are 3 options:
1. Underestimate the value of the goods or write that there is some other product. For example, on the Apple Watch for 400 euros to write that it is a watch Amazfit for 80 euros. Imagination is everything.
2. There is a special person who decides customs clearance for 10% of the cost of goods. He will tell you how best to declare and thanks to him - a parcel of any value passes customs without problems. His contacts will be given separately
3. Work with scoop-services. That is, you do not send goods to Ukraine and do not work with intermediaries. And immediately sell your goods abroad. Scoopers for liquid goods in the form of electronics pay about 55-70% immediately on delivery of goods to the address that he will give you. Contacts of buyers will also be given to you separately
First of all, I want you to understand. The policy of foreign stores is that the buyer is always right. Therefore, almost all payment systems and stores are on the side of the buyer. And if you use and every day to improve your social engineering skills - then success in refunding any product is guaranteed.
Methods of Refund
1. DON'T COME! DNA (DID NOT ARRIVE)
First let's consider the DNA method (Did not arrive) - not received, not delivered. I think from the name we understand everything. You contact the store and say that you have not received the goods. This method is suitable for large stores like Amazon. With a limit on the price of goods up to 500 euros. Or for stores that do not give a track number to track your order, or this track number is not tracked. An example of such a store is Victoria's Secret (if you order to Ukraine cheap shipping, they give a track number that is not tracked. Tazhozh this method can be used when receiving a parcel was not signed or signed by another person. Here is an example. We ordered an Apple Watch on Amazon on the intermediary. The goods are delivered. We wait a few days after delivery and write in the Amazon chat: “Good afternoon, I ordered a gift for a friend for his birthday. But he did not receive the parcel. Asked friends, sudisov - it is nowhere” Kind of looks primitive, but for small amounts up to 500 euros - this method is the simplest and most effective. The main thing is to say that we are very upset. situations did not happen, birthday in 2 days, etc. Fantasize and come up with something new.
For Amazon to start a chat with support, do the following -
Here is an example of this method:
As we can see by the result of the instant refund.
In some cases they may say we will investigate and get back to you within 48-72 hours. That's okay. We wait for this time and write again. All the same, they do not conduct any investigation on the fact and the refound will still be confirmed.
2. Empty box (EMPY BOX)
This method is also effective. In this case, you contact with a similar story. My son's birthday is in 2 days, and the parcel is empty. The box is completely intact, but empty. There is only the wrapping paper and that's it. You also have to push pity. That you didn't expect this and are very upset. In some cases, you may be asked to return the parcel back to them in the store. Insist again that it is empty and there is nothing to return. Or say that you threw it in the trash, because it was empty and you don't need the trash. If the support agent doesn't want to confirm your refund. Close the chat and open a new one with another employee. And everything will be fine. Always say that the box was packed and without damage. That is, that the error was in the warehouse store. Because if you say that it was damaged, the store may respond that you go to the police. An example of a dialog with the support of the store (almost always it will look like this)
D - We
S - support, operator in chati
D: Hello, I have a problem with my order, I'm shocked, but the package came Empty, without anything inside.
S: Oh no, what is the order number and billing address on it?
D: Order #xxxxxxxxxxx, billing is First Name Last Name Street City Zip Code
S: Give me a moment to check S: “Order status”.
D: The package shows no signs of damage or any problems
S: Ok, we will refund you XXXX$ for your order, please wait 3-5 days until the funds will be received by your bank account.
Another variant of this method is when you received only 1 item from a large order. This works with clothing stores. For example, you ordered 5 items and you add one order that doesn't qualify for a refund. You might add something cheap like a t-shirt or socks. And then you write to the store that you only received the socks. Again, say that the box was intact. This method works great. Especially on Zalando. Asos used to use this method used to use this method. But it's not as smooth as you'd like it to be. So try using it on Zalando. I would recommend this method for limits - up to 1000 euros. Here is an example of using this method on Amazon
And as you can see, the result was not long in coming:
About zalando. After your appeal, because the box contained only one item from a large list, you will receive a reply. requiring you to fill out an Affidavit. You just print it out and fill it out by hand. And email it back to them. There's nothing complicated about it. And as a result, you get a few days to confirm the Refund. Or in such cases you may be offered a replacement. That is, you will once again receive this order for free. The choice is yours
Here is an example of a successful refound by this method on Zalando!
As you can see, a refound of 459 euros has been made.
Also as for shops such as amazon and zalando, not all products are suitable from there.
For amazon you have to choose
: The sign on the left of the product at the bottom
: Eligible
: Ships from Amazon Sold by Name of store Return policy
: Eligible for Return, Refund or Replacement
Doesn't fit
: Return policy
: Refund or replacement available This item is non-returnable, but if the item arrives damaged or defective, you may request a refund or replacement.
Only items shipped by Zalando are eligible for Zalando.
Now for more details on other stores
American Eagle - ae.com
In the USA, we order through an intermediary. The ref is either empty or not received. There is not much difference. They are doing a small investigation, you should not be afraid of the Nuances - you need to contact after 3 working days after delivery, there is no point before. Sometimes we come across saps who say that we need to wait 21 days from the moment of delivery, remember the name, close the chat and contact again. If we come across the same thing, then repeat the procedure. Sometimes the letter about the ref does not arrive, we remind them about ourselves 1-2 days after they promised the ref. We find the chat for communication in the lower right corner. Limits 1-5 items up to 500 dollars
JCREW - jcrew.com
The easiest way to respond is by ringing through a ringer or by not receiving it yourself. You need to call 2 times, 1 time we say that it did not come, the 2nd time, after 2-3 days we call again, they say that they have conducted an investigation and are ready to give a ref. Or if there is no way to call, then we will call you as well as ae, via chat. The limits of 1-5 items are up to $ 700.
Victoria's secret victoriassecret.com
The whole secret here is that there is no track in the standard delivery to Ukraine, in fact there is one, but the shop does not see it. There are two options here - or non-receipt, then you will have to wait until a certain number of business days have passed, only then they can give a ref. If we refute through an empty parcel, they refute most often immediately, sometimes they also tell us to wait, close the chat and contact again. You can refit even when the Package has not yet arrived (Of course, it's better to wait a couple of weeks from the moment of sending anyway) In Europe and other countries, not only the delivery without a track is recommended, but also the usual one, in any chosen way (mainly an empty box) the limit of 500 EUR passes without problems. passes. In the USA, an overdue intermediary is likely to be refused. Limits: 20 items up to $700.
Abercrombie\Hollister
It's annoying. It depended a lot on which sap you got on. Sometimes it was just necessary to close the chat and contact again The limit: 10-15 items up to $ 1,000
Asos
An incomplete ref was best. That is, some one position from the list has arrived. An empty\non-receipt account was blocked.
Urban OutTtters
America - flies well with an empty box. Sometimes an empty box with pressed paper was better. Europe - I tried several times, made an incomplete ref - the best option with this shop, they gave instant Limits: 10 products up to $ 1,000.
NIKE in Europe
I always made an empty box, and even better if the box is not completely empty, namely the apple watch box is empty, there are fewer questions. Recently, photos have been requested, well, if you have them, they will give you a ref faster. I did it successfully in Germany, Spain, Finland, Romania, Indonesia, you can try to other countries. There is always a chat through it. Limit: 1-3 positions up to 500 dollars.
Adidas.de
It goes well - by non-receipt. You can use intermediaries in Germany. Communication via chat. After chatting, they will send an LBD Form, which will need to be filled out and sent back to them. As soon as they are sent, it is better to write directly to the chat that they have sent, some saps give a ref immediately, without expectations. Limit: 1-3 positions up to 500 dollars.
Macys/Bloomingdales
The easiest ones to return are Macys and Bloomingdales. It's practically the same store. It's worth starting with the fact that it's best to contact the Macys chat, since the saps there are smarter and more friendly than in Bloomingdales. That is, to order from bluming, I recommend writing to Macy's chat. Sometimes sap says that they do not deal with orders from Bloom, we close, open the chat again and ask again. It is best to use an "empty box", so there are fewer questions and the chance of an investigation is lower. You can use it with multiple packs, and if there is more than one item in the pack, it will work. If the investigation is hung up, we contact again and finish off the ref. If everything is OK, the email goes for 1-2 days, it is displayed quickly in the account. If the amount is large, then the ref is processed longer. You can send a referral to the same intermediary address without any problems. Limits: 1-5 positions up to 1k dollars.
Bestbuy
It will be interesting here. If there is no painting, it's the same as refitting, there shouldn't be much problems, although they still often conduct an investigation if they don't receive it. The best option is an empty box. You can do it via chat, they can often send you for investigation and so on - we close the chat and start again, they don't really look at the story. It often happens that you write to them to check the ref, and they start singing a song that they have already requested a ref, or they say that the investigation has not ended, in general, it is difficult to find out the truth in the chat. Therefore, you already need to call, ask the manager (although they often translate themselves), explain the situation, and then you will find out whether there is actually a ref or not. Refusal is not a verdict, we write \ call again and hammer them. More than one ref came in like that. Recently, cases of rebilling have become more frequent (repeated write-off after ref), but for amounts up to $ 500 it is stable, rebilling is rare. Limits of 1 product up to 500 dollars
Sephora
A shop with cosmetics, perfumes and other things. Experience has shown that it is best to ref with a ringer, because then they give an instant ref. Problems often start via chat
The method is non-receipt, an empty box is treated worse. They can burn the intermediary. Limits of 10-15 items up to $ 1,000 are also being added to a larger list of clothing stores that are successfully closed either by not receiving or by an empty box.It's worth experimenting:
GAP.com (Old Navy, Banana Republic) - 10-15 items up to $ 700
Nordstrom.com - 1 product up to $ 1000
Neimanmarcus.com - 1 product up to $ 1000
Fanatics.com - 10-15 items up to $ 1000
RalphLauren.com - 10-15 items up to $ 1000
Levis.com - 10 items up to $ 500
RayBan.com - 3 items up to $ 500
Zappos.com - 5 products up to $ 1000
6pm.com - 5 products up to $ 1000
usa.tommy.com - 10-15 items up to $ 1000
EVO.com - 1-5 items up to $ 500
vans.com - 1-5 items up to $ 500
dickssportinggoods.com - 1-5 items up to $ 700
Ugg.com - 10 products up to $ 1000
allbirds.com - 10 products up to $ 1000
lululemon.com - 10 products up to $ 1000
FinishLine.com - 5 products up to $ 500
REI.com - 5 products up to $ 500
Lego.com - 5 products up to $ 500
Acne Studios - 5 products up to $5,000
Sephora.com - 10-15 items up to $ 1000
bathandbodyworks.com - 10 items up to $ 500
Refund via Paypal
This Refound method can be used for almost all stores where PayPal is available. The limits for this method are almost 15,000 euros. But for this method and large amounts of the method and large amounts, you need to have warmed up Paypal accounts
The main advantage of this method is that you only need to download the tracking proof once, PayPal only checks whether the parcel was successfully delivered to the address that they gave the store earlier. I recommend using this method only for large stores.
The process itself looks like this:
1) You go ahead, order the product and pay with PayPal
2) After receiving it, log in to PayPal and open the transaction. You can find it here: https://www.paypal.com/listing/transactions
3) After opening the transaction, scroll down and click on "Problem Solving Center" to open a dispute
4) Now you can choose between 4 options. Click on
"I received an item that does not match the description"
You will be taken to a page where you need to describe the claim. Just fill out these details as shown in the picture below
This is not an accurate description and I recommend being more specific so that they do not require confirmation of the defective product. For example, if you ordered a video card, tell them that you tested it on several computers with your friend who works at an electronics store. He also confirmed the defect. If you ordered clothes, claim that they are damaged/worn/the wrong size.
6) Now after you have filed a dispute, wait for the update to be updated. You will receive a confirmation email. You can also follow the dispute here: http://paypal.com/disputes/
7) Now it depends on PayPal how long you need to wait. Sometimes they update the status within a few days (when the seller confirms/allows you to return the item). It usually takes 10-12 days. You can try to speed up the whole process. To do this, open the dispute (click on view) and scroll down. After a few days, you will have the option to "transfer to PayPal", so you will not have to wait for the sellers to respond. Just check once or twice every day and everything will be fine.
8) PayPal will ask you to return the item(s) An example will be below. They put the address at the bottom
I described this variation to you when we immediately open a dispute via paypal. I recommend doing it in a slightly different scenario. All stores where it is possible to pay via Paypal - use it. After the delivery of the goods, if possible, we use the RTS or Reroute method. And we contact the store. If the store does not want to make a Refound for you (This happens very rarely with this method), then we create a dispute on paypal and say that we did not receive the goods and the track number shows that the goods were returned to the sender.
If there is no way to make an RTS or a reroute, then first contact the store directly. We take a Label from them to return the product. And we make a FTID! After that, we are waiting for a response from the store. If they do not want to return the money immediately, then we return it through a dispute on PayPal. And we indicate that we received a Return Label from the store and returned the product. We provide them with all the necessary data.
That is, we use PayPal as a safety net
Refund ebay
We register on the website ebay.com
Next, select the country, fill in the data from the intermediary's website.
Warming up your account
For a day or two, warm up your account without registration in the morning and in the evening, logging in for 15 minutes and surfing any goods, making requests, reading comments – showing the visibility of a live user.
After registering an account, we scroll through the feed, create an activity (20-30m). On the second day, we order any small things. For example, a case for $ 5.
Next, we scroll through the catalog for another 15 minutes. After 4-5 hours we go in and
We are making another purchase. Let there be glass on the iPhone. On 3
we buy goods for $ 10 a day, throw them into a stay for 1-2 days and
only then we take our product up to +-1000 $.
In parallel, we register PayPal and verify it with the purchased passport.
We link the card and confirm it.
We register eBay under the same name as PayPal.
Next, we make warm-up orders on ebay (1 per day, to the intermediary's address), 5-7 such orders will need to be made (1-2 per day). In parallel, you can already start surfing the product that you are going to sell.
Be sure to choose an item marked "Free return of goods within 30 days" at the bottom. When the warm-up is completely completed (after 7-9 days), you try to order the product that you want to refuel (up to $ 1000) already to an intermediary, it is advisable to take the product from an official store such as Dell, Acer, Microsoft, Lenovo, etc.
If he gives you an order and Paypal gives you a payment, we pay. Most of the work has already been done.
Next, we resort to the FTID (fake track) method, when the goods arrive at the intermediary, we ask for return (that is, return the goods back to the warehouse), we are sent a return shipping label – we drop it to the person whose contact was indicated and just wait until the goods allegedly reach back (in fact, nothing goes back, as you've already figured it out).
we write to ebay Live Chat and say that we have sent the parcel back and it has already been delivered to the seller's warehouse and ask for a refund.
Click on Ask eBay.
In the chat, we enter the word "Support" and see such a window.
Next, we write:
"Hello. I have a question, why can't I involve ebay regarding my case?"
"I have a Police Report on hand and would like to close this case as soon as possible"
Next, the agent will ask you to upload the Police Report to the website (by clicking on the link)
they will either write a link in the chat or send it by mail.
Then we just talk to the agent.
An ebay employee will check this and approve your refund.
In parallel, as soon as the goods have reached the intermediary, we send the goods from the intermediary by courier / to the pick–up point. On eBay when the return package has already been delivered
REROUTE
This is a slightly different method, which consists in the fact that the track number of the parcel with the goods, after it has been delivered to us, also changes. Only there it will no longer write a return to the sender, but for example it will write that the goods were delivered to another address and the recipient's signature may be from the store. For example, we ordered at one address, but writes that it was delivered to another region and the recipient signed up as Amazon, and the product is already in our hands. This is actually also an instant refound.
Separately, I would like to highlight boxers who offer so-called INSIDERS SCANS, that is, these are changes to track numbers from employees of postal delivery services who have a higher level of access to the system. They have a greater choice of refund options. That is, you can make it write in the track number that the parcel was damaged and returned to the sender. This option works with the Apple store in the USA.
Good Luck!
