9 platforms for creating a chatbot store in Telegram

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Overview of platforms for creating an online store in the messenger.
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The criteria by which the services are selected:
  • The ability to easily create a store with internal functions - without integrations and other complex actions.
  • The presence of a web interface (site) for working with the service.
  • The last platform update was not more than 6 months ago.
  • Active support service and availability of self-study materials.
  • Personal opinion. You can find an overview of these and other constructors in my previous article: 28 services for creating chat bots in Telegram.

The services are arranged in order of convenience and functionality, based on personal opinion.

List of services
The article presents: PuzzleBot, Bot4Shop, JoinChat, Botobot, Telebiz, botBoom, BotTap, Chatforma, Leadtex.

PuzzleBot
PuzzleBot is a constructor that allows you to create a Telegram bot, manage a chat and a channel.
Features: setting up a basket, delivery options and payment methods with different costs, setting up notifications, combining products into a group, discounts and promotions with auto-activation by condition, promotional codes, data entry forms, multicurrency, conventional and electronic goods *, product display methods, page work with an order, order status.
* Electronic product - implies the issuance of material from a pre-prepared list, for example: product "Key to the game" - its material will be a list of keys to access the game, product "Promo code" - its material will be a list of phrases for activating a promo code.
Customization: deep: the text of all system phrases and buttons is customizable.
Cost: free tariff (there is an advertising message for the service). The minimum paid tariff is 392 rubles per month.
Constructor type: multifunctional (allows you to create a bot of any type).
Mobile version: yes.
Payment services:
  • Individuals: YMani (Yandex.Money), Qiwi.
  • Legal entities (with payment in Telegram): YuKassa (Yandex.Kassa), Sberbank, Tranzzo, Stripe, Payme, CLICK, Rave by Flutterwave, LiqPay.
  • Legal entities (without payment in Telegram): no.
  • Cryptocurrency: Minter (BIP).
Currencies: all supported by Telegram (84 currencies), details: Supported Currencies . You can set any number of currencies to pay for goods and display their cost.
Import and export: yes.
Personal experience: multifunctional bot constructor with a large independent module for creating a store. The only service that allows you to create a multicurrency shop within a single bot. A large number of articles and video tutorials on working with the platform. Separate constructors for creating delivery and payment options, as well as flexible configuration of discounts.
It will take more time to launch a bot than services that allow you to create an exclusively store.
Materials: knowledge base, video tutorial. Demo bot: @fatherpuzzlebot

Bot4Shop
Bot4Shop is a service for creating a store in the Telegram messenger.
Features: setting up a basket, delivery options and payment methods with different costs, setting up notifications, combining products into a group, promotional codes, data entry forms, product display methods, order page, order status, the ability to set weight, referral system, inline mod ...
Customization: deep: the text of all system phrases and buttons is customizable.
Price: trial version (1 month). The minimum paid plan is $ 9 per month.
Constructor type: narrowly focused (allows you to create a bot only for a store).
Mobile version: no.
Payment services:
  • Individuals: no.
  • Legal entities (with payment in Telegram): YuKassa (Yandex.Kassa), Sberbank, Tranzzo, Stripe, Payme, CLICK, Rave by Flutterwave, LiqPay.
  • Legal entities (without payment in Telegram): no.
  • Cryptocurrency: no.
Currencies: all supported by Telegram (84 currencies), details: Supported Currencies . Only one currency can be specified.
Import and export: yes.
Personal experience: flexible service with many functions for creating a store. Wide integration possibilities. Detailed documentation and active support.
Among the shortcomings, one can single out: an inconvenient personal account, the lack of electronic goods and payments for individuals.
Materials: manual. Demo bot: @bot4shop_demo2_bot

JoinChat
JoinChat is a service for creating a store bot.
Features: payment methods and delivery options with different costs, notifications for users (based on the place of receipt), a page for working with an order for the bot administrator and for the user, order status, non-customizable data entry forms.
Customization: deep: the text of all system phrases and buttons is customizable.
Cost: free tariff (there is an advertising message for the service). The minimum paid plan is $ 15 per month.
Constructor type: narrowly focused.
Mobile version: yes.
Payment services:
  • Individuals: WayForPay.
  • Legal entities (with payment in Telegram): LiqPay.
  • Legal entities (without payment in Telegram): Fondy.
  • Cryptocurrency: no .
Currencies: RUB, USD, EUR, UAH, UZS, KZT, BYN, TRY, AMD, MDL. Only one currency can be specified.
Import and export: yes.
Personal experience: a designer tailored for a store. Convenient step-by-step store setup, a clear personal account, you can add simple commands (question-answer) and customize the main menu keyboard. There is an application for working with couriers.
Online payment is available only after the order is confirmed by the bot owner, which makes it difficult to automate the sale process. There is no way to set the balance for the item. You cannot ask for additional data, but you can add simple commands (question-answer).
Last updated more than three months ago (June 29, 2020).
Materials: video lesson. Demo bot: @demojoinsushi_bot

Botobot
Botobot is the most popular service for creating stores on Telegram.
Opportunities: setting up a basket, delivery options with different prices, combining products into a group, promotional codes, non-editable forms for entering data, a page for working with an order, order status, the ability to set weight and other data.
Customization: weak: you can choose one of 6 themes.
Cost: free tariff (there is an advertising message for the service). The minimum paid tariff is 640 rubles per month.
Constructor type: narrowly focused.
Mobile version: yes.
Payment services:
  • Individuals: no.
  • Legal entities (with payment in Telegram): no.
  • Legal entities (without payment in Telegram): YuKassa (Yandex.Kassa), Robokassa.
  • Cryptocurrency: Bitcoin.
Currencies: RUB, USD, EUR, UAH, UZS, KZT, BYN, KGS, TJS and other 6 currencies. Only one currency can be specified.
Import and export: yes.
Personal experience: the service allows you to add products only through the import of EXCEL tables, which is convenient for large stores (more than 100 products), but complicates the process for small ones. Suitable for those who have many types of products and who do not want to bother with settings.
A service that is not rich in functions: there is no way to add your own data entry forms, there is no customization (except for choosing a theme), only two payment services and both without payment in Telegram, not the most convenient option for displaying goods, you cannot set the rest of the product (there is no information in the help), and payment methods (even after connecting YuKassa, the order is completed without payment).
Last updated more than three months ago (July 20, 2020).
Materials: help, FAQ. Demo bot: @Sushinaka2Bot

Our TV
Telebiz is a platform that allows you to create a chat bot store for the sale of electronic goods.
Opportunities: discount coupons, referral program with withdrawal of funds for invitations, feedback module, choice of the way to display goods, inline mod, electronic goods.
Customization: weak: you can customize the name of the buttons in the menu.
Price: trial version (3 days). The minimum paid tariff is 490 rubles per month.
Constructor type: narrowly focused.
Mobile version: yes.
Payment services:
  • Individuals: YMani (Yandex.Money), Qiwi.
  • Legal entities (with payment in Telegram): no .
  • Legal entities (without payment in Telegram): no.
  • Cryptocurrency: no.
Currencies: RUB.
Import and Export: Export of product materials is available.
Personal experience: a service with a pleasant interface, interesting features, but with a lot of minor flaws. It allows you to sell exclusively electronic goods (links, promotional codes, access codes, etc.), you can enable a referral program with the withdrawal of funds and the accumulation of points for recommendations.
There is no possibility to customize anything, there is no way to get the product without paying in the bot (even if the price is 0 rubles after applying the coupon), you cannot add several products to the cart. The bot works with little delays. Also, I want to note that there are absolutely no educational materials, and the official channel does not have a public link, which makes it harder to find (an invalid link in your personal account).
Materials: support. Demo bot: @demo_telebiz_bot

botBoom
botBoom is a platform for creating a chatbot store with the ability to sell conventional products and courses.
Features: setting up a basket, combining products into a group, a discount, ordinary and electronic products (you can set a message to be sent when purchasing a specific product), an order page, order status, a referral system (integrated with ChatKeeperBot).
Customization: deep: the text of all system phrases and buttons is customizable.
Price: trial version (2 months). The minimum paid tariff is 29 rubles per day.
Constructor type: narrowly focused.
Mobile version: yes.
Payment services:
  • Individuals: YMani (Yandex.Money), Qiwi.
  • Legal entities (with payment in Telegram): no.
  • Legal entities (without payment in Telegram): no.
  • Cryptocurrency: no.
Currencies: RUB.
Import and export: no. You can upload or download the entire bot, but not the products separately.
Personal experience: a complex, inconvenient and sometimes "raw" interface, as well as not the best implementation of a product card, however, the platform provides all the necessary list of functions to implement a store. Interesting integration with ChatKeeperBot for earning points through the referral system. There is no way to add product categories, set additional data entry forms.
Materials: documentation. Demo bot: @meatcultrubot

BotTap
BotTap is an interactive chat bot builder.
Features: user notifications, order status, data entry forms.
Customization: weak: you can change the question for the data entry form.
Cost: free tariff (there is an advertising message for the service, 5 orderings are available). The minimum paid tariff is 490 rubles per month.
Type of constructor: multifunctional.
Mobile version: yes.
Payment services:
  • Individuals: Qiwi, Raccoon.
  • Legal entities (with payment in Telegram): no .
  • Legal entities (without payment in Telegram): YuKassa (Yandex.Kassa) , Raccoon .
  • Cryptocurrency: no.
Currencies: RUB, USD, EUR, UAH, UZS, KZT, TJS, BYN. Only one currency can be specified.
Import and export: no.
Personal experience: as already mentioned in the previous large article - a constructor for the implementation of small bots (in terms of command depth). A primitive store module that allows you to add products and track orders. Suitable for those who need to create a simple bot, ask it a few commands and add less than 15 products without bothering with the settings.
There is no possibility to set the balance of the product, you can select only one payment service for payment, the product card is sent in two messages, there is no way for the user to work with the basket, there is no way to customize anything.
Materials: FAQ.

Chatforma
Chatforma is a popular service for creating chat bots for various instant messengers.
Opportunities: setting up a basket, adding a product and a data entry form.
Customization: weak: you can set a name for the "Add to cart" button.
Price: trial version (15 days). The minimum paid tariff is 4000 rubles for 3 months.
Type of constructor: multifunctional.
Mobile version: no.
Payment services:
  • Individuals: no.
  • Legal entities (with payment in Telegram): YuKassa (Yandex.Kassa), Sberbank, Tranzzo, Stripe, Payme, CLICK, Rave by Flutterwave, LiqPay.
  • Legal entities (without payment in Telegram): no.
  • Cryptocurrency: no .
Currencies: RUB.
Import and export: no.
Personal experience: a meager set of functions for implementing a store: creating a product, adding a cart button, setting up a cart and paying in a bot - that's all. The picture in the product card is loaded with a preview, there are no leftovers. The bot responded to commands with a slight delay.
Materials: instruction , video lesson.

Leadtex
Leadtex (leadteh) - a constructor for creating complex bots.
Opportunities: adding a product and a data entry form.
Customization: in- depth: customizing buttons, phrases, text in the product card and in the cart, adding information fields about the product.
Price: trial version (7 days). The minimum paid tariff is 2000 rubles per month.
Type of constructor: multifunctional.
Mobile version: yes.
Payment services:
  • Individuals: YuMani (Yandex.Money).
  • Legal entities (with payment in Telegram): YuKassa (Yandex.Kassa).
  • Legal entities (without payment in Telegram): CloudPayments.
  • Cryptocurrency: no.
  • Yandex.Money (YuMani) and CloudPayments are not available for the Cart block.
Currencies: RUB, USD, EUR, UAH, UZS, KZT, TJS, BYN, GBP, AZN and other 9 currencies. Only one currency can be specified.
Import and Export: Export the product list.
Personal experience: a multifunctional constructor for bots, but not for store bots. There are inconvenient solutions: the product card is sent in separate messages, to turn the pages, you need to send a number in response, you cannot add an image with a description, there is no way to set the remainder.
The service is quite difficult to master (without a video lesson it would not work), since every step must be configured in it: fields in the product list, variables in the basket and in the product card, two separate blocks for connecting the list, order notification and other little things.
Pressing the buttons does not work the first time and, in general, the bot responds with delays (you receive a message that the basket is empty, although the product has been added).
Materials: help center, video tutorial.

To my surprise, it turned out that there are very few services for creating a store in Telegram. The best services in my opinion:
  1. PuzzleBot is universal, you can create a regular bot and add a functional store to it.
  2. Bot4Shop is not universal, but the best among the narrowly focused ones.
  3. Telebiz is a service that is narrowly targeted among narrowly targeted. A great option for selling electronic products.

Also, I want to indicate the services that I offered, but were not included in the article:
  • LavkagramBot - no web interface, configurable via Telegram.
  • CrowdRobot - no web interface, configurable via Telegram. The browser marks the site as potentially dangerous.
  • Botmother - there is no way to easily create a store.
  • Digarson is not a store for Telegram, since the main customer interaction takes place through the site.

Thanks a lot for reading! Be sure to check out other large reviews of Telegram services: 16 services for maintaining chats and channels in Telegram and 28 services for creating chat bots in Telegram , and I will also be grateful for subscribing to the Kladez Telegram channel , where we publish messenger news, little-known facts and other interesting content.
Questions on the topic of this article and a proposal for a topic for future articles can be asked in the comments or in the bot Telegram Fount | Bot.
 
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