Corporate Responsibility Index: Progress in Online Human Rights Compliance

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The new 2019 RDR report also cites data for Russian companies, MailRu and Yandex, with the latter improving its transparency scores, moving up one notch.

The Ranking Digital Rights (RDR) project has already started publishing its reports in seven languages, including Russian, this year. “Since the publication of the first Digital Rights Corporate Responsibility Index in 2015, digital human rights defenders from non-English speaking countries have requested versions of our materials in their own language,” says RDR. - In the beginning, in 2015 and 2017, we provided a translation into Spanish, and last year we expanded our efforts in this direction by making the RDR index more accessible to include five more languages - Arabic, Chinese, French, Korean and Russian. This year we have added German, thus marking the inclusion of Deutsche Telekom as the first German company in the RDR index. "

The Corporate Responsibility Index shows the level of transparency in the activities of major global Internet companies regarding the rights and freedoms of users. RDR selects large IT and telecom companies for its report. For several years now, they also include the Russian MailRu and Yandex.

RDR attaches great importance to ensuring that as many people as possible can learn about the degree of openness of the companies whose services they use, and therefore it is extremely important that from now on, not only are available for reading in English as four-page summaries of key results, but also "report cards" companies that are not located in the United States.

“Most companies have made some progress, but they still have a long way to go towards supporting and enforcing human rights on the Internet for every user. The 2019 index included 24 companies in its assessment. Of the 22 companies evaluated in 2018, 19 have taken steps to improve, including new leaders this year, ”the report says.
“We hope that this multilingual content, provided by Global Voices Translation Services, will make it easier for civil society actors to access our unique datasets, benchmarks, analysis and guidance, and help them interact more closely and effectively with company representatives and government officials. "- writes RDR.

RDR's performance reflects the global reach of the companies assessed, as well as the global geographic distribution of the companies. According to the project experts, this is key to their common desire to motivate changes that increase corporate respect for human rights on the Web, both locally and internationally.

“If you would like to access content in other languages,” says RDR, “please take a look at our launch announcement.”

The four-page summaries of the main results of the 2019 RDR Index are in the following languages:
  • Arab;
  • Chinese;
  • French;
  • German;
  • Korean;
  • Russian;
  • Spanish.
Russian materials include:

- Summary of the general findings of the RDR index

- Company reports for Mail.Ru and Yandex.

According to the latest report, Yandex was able to improve its performance and climb one step higher in this rating:

Mail.Ru also showed some growth in this rating, but it is so insignificant that it did not allow to climb higher, as Yandex did:

This company has evaluated the following services:
  • Mail.Ru (email);
  • Mail.Ru agent (messenger and voice telephony);
  • VKontakte (social networks and blogs);
  • Cloud.
In the rating, the company, as we can see, is in last place. According to experts, it discloses less information about its corporate policy of protecting users' rights to self-expression and privacy than all of its competitors, including Yandex and other Russian Internet companies.

The company says practically nothing about how it responds to the demands of the authorities to remove certain content or transfer user data. However, disclosing at least some of the information about how the company responds to such requirements is not against the law.

The company is not transparent enough in matters of control and user access to their data, as well as in what measures are taken to protect this data.

More details can be found in a separate report.

Yandex rated:

• Yandex.Mail (email);

• Search service;

• Yandex.Disk (cloud storage).

Despite the key metrics, Yandex does not disclose enough information about how its corporate policies affect users' rights to freedom of expression and privacy.

The company has made notable strides in publicly stating that it respects its users' rights to freedom of expression and privacy.

Yandex gives almost no information about the requirements of government agencies to restrict certain content or transfer user data). However, the disclosure of at least some of the information on how the company responds to such requirements does not contradict the existing legislation.

The rest of the indicators and conclusions of the experts can be seen in the report.

RDR asks community activists and human rights organizations to share these reports, for which you can do the following:

- Share content on social networks by tagging them with #rankingrights;

- Post a blog post or article about these new documents, or translate the text and share the post;

- Subscribe to mailing lists and / or directly participate in the dissemination of this information in your mailing network;

- Send this material to local journalists and / or regional agencies;

- Tag or directly contact companies [whose activities were analyzed by RDR] to request comments or interviews;

- In addition to #rankingrights, add other themed hashtags in Russian.

“Once again, we are grateful for your help and we hope that these publications will be very useful to you,” RDR said in his letter to RosKomSvoboda, once again expressing confidence that this report will be of interest to many, and efforts to develop research, in particular - publication in other languages, will make the reports clearer and closer.
 
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